Resource Navigator

Westmoreland Community Action · New Kensington, PA · 1 wk ago

On-siteInformation Technology$20.51–$24.64/hrFull-time

About the role

We are seeking a caseworker to join our Resource Navigation team in New Kensington, PA! As a Resource Navigator, you will assist individuals and families with multiple needs to obtain and maintain self-sufficiency. Using a case-management approach, you will accomplish this by:

Staffing the assigned Welcome Center(s);
Working with participants individually, in families, or in small groups to determine a plan of action to overcome existing barriers toward self-sufficiency;
Providing referrals and linkages to WCA programs and/or local resources and coordinating community services;
Maintaining accurate and timely records and preparing adequate and timely reports in appropriate program database per program regulations.

Westmoreland Community Action (WCA) is a non-profit organization that works to connect individuals and families to opportunities and resources throughout the community to improve their quality of life and help to reduce poverty in the community. This is accomplished through housing, counseling, support, education, intervention, collaborations, partnerships, information, referrals, and networking. Our Welcome Centers are where our staff are more easily accessible in the community. The staff at the Welcome Centers are navigators and are available to assist folks in getting any of our services and also to make warm hand off referrals to outside agencies when appropriate.

Responsibilities

Staff assigned Welcome Center(s)
Conduct individual, family, or small-group sessions to identify barriers and create self-sufficiency plans
Provide referrals and linkages to WCA programs and local resources
Coordinate community services for participants
Maintain accurate records and prepare timely reports in the program database per regulations

Requirements

High school diploma or equivalency; bachelor’s degree in a related field preferred
1 year of casework experience
Basic computer skills including proficiency in Microsoft suite
Effective communication skills and trauma-informed care skills
Acts 33, 34, 114, and sex offender registry clearances
Possession of or ability to obtain Recognizing and Reporting Child Abuse certification
Valid PA driver’s license, $15,000/$30,000 bodily liability car insurance, and reasonably clean driving record

Physical and Environmental Requirements

Strength requirements: Push/pull, lift/move up to 10 pounds
Manual dexterity: Perform moderately difficult manipulation – typing, writing, filing
Coordination: Perform tasks requiring foot and/or hand/eye coordination – driving a car, computer entry
Mobility: Walk, stand, sit for prolonged periods of time, drive
Speech: Articulate with extreme accuracy
Vision: Read small print, drive a car
Hearing: Able to receive verbal information with some background noise
Concentration: Able to concentrate on moderate to fine detail with constant interruption
Attention Span: Able to attend to task function for more than 60 minutes at a time
Conceptualization: Able to understand and relate to theories behind several related concepts
Memory: Able to remember multiple verbal and written task assignments given at the beginning of a period extending over long periods of time
Environment Conditions: Indoor work

Benefits

ICHRA health plans – Using an allowance, choose the best plan for you
Employer-employee cost share for Dental, vision, life insurance, short-term disability, and long-term disability policies
16 paid holidays
10 days of vacation in first year of employment
8% retirement match after 1 year and 1000 hours of service
Mileage reimbursement
Time and a half for holidays worked

Pay

Annual salary depending on experience: $42,660.80 – $51,251.20 ($20.51 – $24.64 per hour)