Resource Navigator

About Harris County Public Health

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Our Values: HCPH embraces a foundation of progressive work anchored by the department's cornerstone values guiding our work to improve community's health and well-being. Transparency- We share information openly and honestly so that staff, partners, and the community understand our actions and the reasons behind them. Integrity- Our actions reflect strong ethical principles, ensuring we remain trustworthy, accountable, and consistent with our mission. Respect - We foster a supportive environment by valuing diverse perspectives, listening intentionally, and treating people with dignity in every interaction. Impact -We focus our efforts on activities that improve health, reduce disparities, and create meaningful, measurable outcomes for the communities we serve. Collaboration- We actively partner across teams, disciplines, organizations, and communities to align our efforts toward common goals.

Position Overview

Under the direct supervision of the Food and Benefits Assistant Manager, the Resource Navigator is responsible for supporting Harris County Public Health’s resource navigation and outreach activities to connect residents to federal/state/local benefit programs and internal and external programs/services. The position will primarily work out in the field and at various events and locations within Harris County.

Duties and Responsibilities

• Provides application assistance and follow-up (as appropriate) to Harris County residents for federal, state, and local benefit programs.
• Facilitates connections to Harris County Public Health services and other community resources/services to address identified needs/concerns related to the social determinants of health, when applicable.
• Conducts community