Resource Navigator

SpringPath Mental Health Services, a part of the Sevita family, provides behavioral health services through Intensive Residential Treatment, Assertive Community Treatment, and Targeted Case Management programs. We embrace a person-centered approach that is trauma informed, culturally responsive, and recovery-oriented. Our dedicated team supports individuals with mental health, psychiatric, or other complex needs to overcome challenges, build skills, and live a full, meaningful life.

About the role

The Resource Navigator works as part of an intensive residential treatment team that provides care, treatment, and rehabilitation for persons served who are experiencing significant mental health/psychiatric symptoms; who are demonstrating significant functional impairments; and who may have co-occurring disorders.

Responsibilities

• Crisis Assessment and medical/behavioral emergency response
• Assist persons served in obtaining all financial, medical, and community benefits for which they are eligible
• Maintain a current directory of a variety of community resources
• Assist in discharge planning and care coordination process of the person served
• Assist Clinical Director in obtaining prior authorizations from insurance companies
• Collect rent from persons served or rep payee at the beginning of each month
• Manage client invoices for Room and Board
• Maintain an updated waitlist of referrals to facility, take and return phone calls about facility’s admissions process in a timely manner
• Write Progress notes and summaries
• Provide Group and Individual Counseling services
• Teach skills to persons served
• Case Management
• Household management
• Implement the treatment/rehabilitative activities and strategies
• Crisis Prevention
• Medication Administration
• Participate in weekly staff meetings
• Report significant/major incidents or accidents
• Establish high levels of mutual trust and support with others
• Provide coaching/learning environment
• Reward good performance and promote employee recognition
• Provide and promote consumer choice and facilitate independence
• Perform duties independently and as a team
• Promote the operation in a positive manner to the community and outside agencies
• Promote/encourage person’s served community integration and choice making
• Demonstrate dependability, accept responsibility for attendance and punctuality
• Conduct self in a professional and ethical manner
• Cooperate and assist others, accept direction
• Demonstrate productive individual and teamwork behaviors
• Handle information in a confidential manner
• Communicate in an open and honest manner
• Notify proper authorities of circumstances or situations that present possible health hazards
• Observe and implement established policies on health, safety, security, code of conduct, regulation, and company policies
• Other tasks as assigned

Requirements

• At least a bachelor’s degree in one behavioral science from an accredited college or university
• Minimum of 2000 hours (post BA) of verifiable work experience providing services and support to individuals with mental illness or Master’s degree in one of the behavioral sciences from an accredited college or university
• Valid driver’s license and car insurance
• Case Management experience preferred
• Ability to communicate verbally and in writing
• Experience in managing systems, processes, and people
• Capable of operating general office equipment
• Good organizational skills and attention to detail
• Capable of working responsibly with highly confidential information
• Must be able to work independently as well as part of a team
• Travel as needed

Physical Requirements

Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Pay

$55,000–$57,000 per year