Resource Navigator

About the role

SpringPath Mental Health Services, part of the Sevita family, provides behavioral health services through Intensive Residential Treatment, Assertive Community Treatment, and Targeted Case Management programs. We embrace a person-centered approach that is trauma-informed, culturally responsive, and recovery-oriented. The Resource Navigator works as part of an intensive residential treatment team that provides care, treatment, and rehabilitation for individuals experiencing significant mental health or psychiatric symptoms, functional impairments, and possible co-occurring disorders.

Responsibilities

• Perform crisis assessment and respond to medical/behavioral emergencies.
• Assist persons served in obtaining financial, medical, and community benefits for which they are eligible.
• Maintain a current directory of community resources.
• Assist in discharge planning and care coordination.
• Assist the Clinical Director in obtaining prior authorizations from insurance companies.
• Collect rent from persons served or their rep payee at the beginning of each month.
• Manage client invoices for Room and Board.
• Maintain an updated waitlist of referrals and handle admissions process communications.
• Write progress notes and summaries.
• Provide group and individual counseling services.
• Teach skills and implement treatment/rehabilitative activities and strategies.
• Perform case management and household management duties.
• Engage in crisis prevention and medication administration.
• Participate in weekly staff meetings and report significant incidents or accidents.
• Establish trust and provide coaching in a supportive learning environment.
• Promote consumer choice, independence, and community integration.
• Demonstrate dependability, professionalism, and ethical conduct.
• Handle confidential information responsibly.
• Communicate openly and honestly, and notify authorities of potential health hazards.
• Observe and implement health, safety, security, and company policies.
• Perform other tasks as assigned.

Requirements

• Bachelor’s degree in a behavioral science from an accredited college or university, plus a minimum of 2,000 hours (post-BA) of verifiable work experience providing services and support to individuals with mental illness.
• Alternatively, a Master’s degree in a behavioral science from an accredited college or university.
• Valid driver’s license and car insurance.
• Ability to communicate verbally and in writing, manage systems and people, and operate general office equipment.
• Strong organizational skills, attention to detail, and ability to work with highly confidential information.
• Capable of working independently and as part of a team.
• Willingness to travel as needed.

Case management experience is preferred.

Physical Requirements

Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Pay

$55,000–$57,000 per year.