Resource & Materials Coordinator : Perioperative Business Services - Full Time - 08HR - Redhill Business Center

Primary Duties and Responsibilities

• Develops, manages, and ensures integration of informational systems within the materials management department.
• Oversees the maintenance of the materials database and delivers reports upon request.
• Uses appropriate controls to ensure that materials are handled in standardized procedural ways.
• Leads, supports, and trains staff.
• Demonstrates excellent communication between supply chain and materials.
• Collaborates within this team with the goal of continuous reduction in supply costs.
• Responsible for posting all patient charges before charges are dropped.

Perioperative Business Services

• Evaluate documentation and charge workflows for accuracy and efficiency.
• Verify medical records and surgical documentation to ensure appropriate revenue capture, and request missing documentation related to revenue capture.
• Analyze and reconcile surgical cases, item utilization, and vendor invoices related to material usage; ensure timely and accurate charge entry.
• Conduct audits, charge studies, and manual charge corrections; support billing with appropriate documentation.
• Develop and refine charge capture policies and procedures; participate and recommend strategies to enhance accuracy and timeliness of posting patient charges, per Hoag best practices.
• Work closely with Revenue Cycle and clinical teams; maintain effective communication with OR staff and vendors.
• Provide in-service training; maintain logs and prepare audit reports for internal and external use.
• Explain charges to patients/families and resolve discrepancies to ensure satisfaction.

About the Role

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year. For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy. Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes. Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.