Resort Services Greeter

Responsibilities

• Commitment to Exceptional Guest Service
• Support Teamwork
• Pursue Professional Development
• Warmly welcome and professionally greet every guest at your specific location.
• Be willing to assist with daily operations of the SnowSports School.
• Thank every guest for visiting Sunday River and display a “we want you to come back” attitude.
• Be familiar with and adhere to the policies and procedures of the Team Handbook and the Resort Services Manual.
• Respectfully use team member benefits as they are outlined in resort policies.
• Contribute to team effort by participating in job sharing; assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; sharing insights from guest interactions and ideas for improvements; accepting diverse assignments; maintaining a positive and friendly attitude and demeanor in all team member and guest interactions.
• Encourage friends, family and others interested in Resort Services to join our team.
• Maintain schedule commitments to cover business needs.
• Help cover as many of the peak business days as possible.
• Work with and support Resort Services Team members to provide the best guest experience possible.

Qualifications

• Must be at least 16 years old
• Commitment to becoming a skilled team member
• Ability to communicate well with guests, both children and adults, other team members and managers
• Clear, courteous, timely, and well-spoken communication skills are required
• Ability to keep a positive outlook, maintain high attention to detail, problem solve, multi-task, improvise, adapt, adjust, stay calm, and maintain a high quality of work during high volume periods and overcome challenges in a faster-than-average working environment as needed
• Ability to help create quality Guest Service experiences for guests, time and time again

Compensation & Benefits

• Wages range from $16 - $18 per hour, depending on experience, with opportunities for professional growth and advancement
• Team Member Perks include: Free Ski Pass for all Team Members. FT Team Members are also eligible for dependent passes and access to other Boyne Resorts Resort discounts on dining, retail, lodging, rentals, lessons, and spa
• Eligibility for affordable team member housing for FT Team Members
• Reimbursement for personal development certifications