Residential Technician

About the role

Hope for Tomorrow is guided by a philosophy where hope, respect, and personal dignity serve as the catalysts for rebirth and transformation. We provide the highest quality care grounded in evidence-based practices, fostering connection and belonging for those seeking a new life. As a Residential Technician, you will work as part of a high-functioning care team to help save patients’ lives.

Responsibilities

• Work in the nurse’s station to answer questions and direct clients.
• Perform general office work and accurately describe company services to new clients.
• Accompany clients outside for cigarette breaks.
• Prepare bedrooms for new admissions, including dressing beds, vacuuming, cleaning hard surfaces, and ensuring proper accommodations (alarm clock, sound machine, fan, hamper, etc.).
• Assist the kitchen with washing, drying, and putting away dishes.
• Tidy the dining area after meal times, including wiping tables and chairs, sweeping, mopping, and emptying trash.
• Check client bathrooms for cleanliness.
• Maintain cleanliness and presentation of day rooms, including sanitizing surfaces and organizing common areas.
• Assist housekeeping staff with laundry.
• Maintain professional boundaries and interact appropriately with clients.
• Assist in the admission process, including UA collection, property searches, BA testing, and sanitation.
• Thoroughly search individuals’ belongings upon admission and properly dispose of forbidden items; log and store belongings.
• Pass, log, and dispose of medications according to physician’s orders.
• Demonstrate proper handwashing techniques and use gloves when necessary.
• Administer medication by the route ordered.
• Complete hourly rounds for each client and assess the environment for increased checks as needed.
• Check vitals for individuals.
• Audit and correct EHR records.
• Assist with Omnicell—witnessing the removal of scheduled medications.
• Assist with the discharge process and complete all necessary documentation.
• Admit and assist with discharging individuals into Omnicell/Omniview.
• Complete weekly/monthly medical report forms.
• Keep medication rooms and carts cleaned, stocked, and organized.
• Participate in facility quality improvement initiatives, identifying opportunities for efficiency and improved patient experience.
• Attend and participate in staff meetings.
• Support organizational and departmental philosophies, goals, and objectives.
• Perform any other related tasks as assigned.

Requirements

• High school diploma or equivalent.
• Certified Residential Medication Aide (CRMA), if required by State.
• Current CPR and First Aid certifications.
• Ability to complete training in Medication Administration, CPR, First Aid, and behavior intervention techniques.
• Good written and oral communication skills.
• Ability to perform general household upkeep and maintenance.
• Strong communication and organizational skills with acute attention to detail.
• Working knowledge of computer programs and systems (e.g., Microsoft Word, Excel, email).
• Familiarity with office machines (printer, fax, multi-line phone, etc.).
• Previous experience with EHR systems.
• Excellent interpersonal skills and ability to work effectively as part of a team.
• Ability to meet deadlines.
• Satisfactory references from employers and/or professional peers.
• Satisfactory criminal background check.
• Satisfactory drug screen.

Benefits

• Competitive salary.
• Comprehensive benefits package including medical, dental, vision, and 401(K).
• Generous paid time off accrual.
• Excellent growth and development opportunities.
• Satisfying and rewarding work striving to overcome the opioid epidemic.