Residential Team Lead

About the role

Easterseals PORT Health is seeking a dedicated Lead Direct Support Provider (DSP) to join our Residential Services team. This role plays a key part in supporting individuals with intellectual and developmental disabilities (IDD) and/or mental health (MH) needs in a group home setting. The Lead DSP not only provides direct care and support, but also leads a team of DSPs during assigned shifts to ensure a safe, person-centered, and engaging home environment.

Responsibilities

• Lead and support DSPs during your assigned shift.
• Help residents with daily tasks like hygiene, meals, and getting around.
• Follow and implement care plans created by clinical staff.
• Encourage skill-building, social activities, and community involvement.
• Give medications and document them properly.
• Keep clear, accurate records of care and incidents.
• Communicate important updates with your team and supervisor.
• Ensure a safe, respectful, and supportive environment.
• Assist with housekeeping and meal preparation based on residents’ needs.
• Participate in staff meetings and required training.
• Follow agency policies and maintain a professional approach.

Supervisory Duties

• Organize weekly staff schedules and daily activities.
• Guide and support DSPs with feedback and coaching.
• Make sure care plans and safety standards are followed at all times.

Requirements

• A high school diploma or equivalent required.
• At least one year of experience working with individuals with IDD or MH needs preferred.
• A valid, unrestricted North Carolina driver’s license and reliable transportation.
• Current auto insurance and clean driving record required.

Qualifications

• Ability to work flexible hours including potential weekend shifts.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Experience in a residential or group home setting preferred.

Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of care plans and safety standards.

Benefits

• Competitive benefits package including paid time off, medical, dental, vision, life insurance, disability insurance, a 403(b) retirement plan, and an Employee Assistance Program.

Pay

• Salary range: $18.00 - $25.00 per hour, depending on experience.

Schedule

• Monday through Friday 7am-3pm.
• Schedule may include two weekdays and one weekend day per week, with rotation based on program needs.
• Flexibility is required to meet the needs of the group home, with shift assignments communicated in advance.