Team Lead

About the role

DSV, founded in 1976, is now the world's third-largest supplier of global transport and logistics solutions. We manage the entire supply chain for our customers, handling various types of goods across more than 80 countries.

Essential Duties and Responsibilities

• Training Responsibilities:

  • Mentor and train new and existing associates in specific distribution activities.
  • Train associates on current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
  • Aid in forklift operation and certification for new and existing associates.

• Shipping/Receiving Responsibilities:

  • Oversee and coordinate unloading of inbound shipments, stacking, and staging of outbound shipments.
  • Load orders accurately according to the appropriate doors and trailers.
  • Process shipping/receiving/picking functions as per Standard Operating Procedures.
  • Investigate discrepancies in the shipping and receiving process.

• Customer Service:

  • Conduct oneself professionally in appearance and communication.
  • Communicate with customers telephonically, electronically, or in person.
  • Prepare required activity reports accurately and efficiently for site management.

• Quality Control Responsibilities:

  • Verify products and orders meet quality standards, report damages or discrepancies, and follow prescribed quality procedures.
  • Report inconsistencies and problems to the Operations Supervisor or Manager.
  • Participate in quality meetings.

• Safety, Housekeeping, and Compliance:

  • Comply with relevant ISO standards and execute all safety protocols.
  • Maintain a clean, orderly work area and assist in security.
  • Follow Standard Operating Procedures, corporate, and site-specific policies, safety rules, and OSHA/MSDS standards.
  • Participate in safety meetings.

• Labor Management:

  • Direct the operations of the warehouse work team to achieve prescribed objectives.
  • Assist associates and temporary labor in completing productivity sheets and capturing production and payroll hours.
  • Maintain a consistent workforce level.
  • Establish and implement work schedules.
  • Ensure associates handle products according to all prescribed quality procedures and guidelines.

• Responsibility and Authority:

  • Participate in department meetings.
  • Prevent non-conformities, identify problems, and recommend solutions through designated channels.
  • Briefly describe participation in department meetings.

• Equipment Operation:

  • Operate sit-down, stand-up, reach trucks, sweepers, scissor lifts, cherry pickers, aisle masters, and pallet jacks safely and efficiently.
  • Maintain equipment and report any issues.
  • Inspect and perform minor maintenance on equipment daily.

• Maintenance:

  • Perform or assist in building, grounds, and equipment maintenance as assigned.

• Other Duties:

  • Perform clerical and administrative tasks as guided by site management.
  • Work evenings and weekends as needed.
  • Work overtime as dictated by business.
  • Perform other duties as assigned.

Supervisory Responsibilities

None

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

Company Information

DSV – Global transport and logistics
Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.