TEAM LEAD

Responsibilities

• Provides direct supervision and support to youth in a residential treatment environment.
• Engages youth in therapeutic, educational, recreational, and skill-building activities.
• Integrates treatment goals and individualized objectives into daily interactions with youth.
• Buils professional, supportive relationships that encourage personal growth and recovery.
• Promotes positive behavior, accountability, responsibility, and healthy decision-making.
• Supports emotional regulation and teaches appropriate coping skills.
• Creates and maintains a safe, structured, and therapeutic environment.
• Utilizes trauma-informed approaches in daily interactions and interventions.
• Serves as a positive role model for youth and peers.
• Supports implementation of individualized treatment plans and behavioral interventions.
• Facilitates and participates in program activities designed to promote growth and rehabilitation.
• Functions as the designated shift leader and assists with daily program operations.
• Maintains adequate staff coverage and adherence to staffing requirements.
• Makes sure staff adhere to daily routines, schedules, headcounts, and meal counts.
• Provides guidance, coaching, mentoring, and support to direct care staff.
• Assists with orientation and ongoing training of staff members.
• Identifies training needs and communicates recommendations to the Training Department.
• Promotes compliance with company policies, procedures, and professional expectations.
• Supports development of high-performing teams through coaching and leadership.
• Models professional conduct, accountability, and ethical behavior.
• Assists staff in implementing effective behavior management and treatment strategies.
• Ensures program and facility safety standards are maintained.
• Maintains compliance with agency policies, licensing requirements, and safety standards.
• Supports emergency response procedures and crisis intervention activities.
• Demonstrates and reinforces Safe Crisis Management techniques.
• Maintains confidentiality of client, employee, and organizational information.
• Administers medications or supervises self-administration of medications as authorized.
• Completes required medication documentation accurately.
• Facilitates group meetings and therapeutic activities.
• Completes reports, shift documentation, incident reports, and program records.
• Documents services and observations accurately and within required timeframes.
• Maintains accurate records and organizational documentation.
• Documents time worked accurately.

Qualifications

• High School Diploma or GED.
• Minimum two (2) years of experience in human services, behavioral health, juvenile justice, residential treatment, education, counseling, or related field.
• Preferred Associate Degree in Human Services, Psychology, Criminal Justice, Social Work, Education, Counseling, or related field.
• Bachelor’s Degree in Human Services, Psychology, Criminal Justice, Social Work, Education, Counseling, or related field.
• Valid Colorado Driver’s License with acceptable driving record.
• Must be at least twenty-one (21) years of age.
• Successful completion of: Criminal background investigation, Pre-employment drug and alcohol screening, Physical examination as required, Agency orientation and training requirements.