Residential Support Staff

Responsibilities

• Supervise all milieu activities and uphold all client safety and treatment guidelines.
• Including: Healthy room checks, monitor phone calls and visitations, contraband searches for incoming items, nighttime room and chore checks.
• Work with the counseling team to ensure consistency in interventions with clients.
• Model, coach and encourage assertive, respectful communication, conflict resolution, positive parenting interactions and de-escalation techniques.
• Monitor self-administered medications and complete medication administration documentation.
• Conduct drug screenings as scheduled.
• Provide transportation for residents as assigned.
• Ensure that all client and program related documents are properly and securely filed before your shift ends.
• Attend staff meetings and agency trainings, including medication administration training.
• Complete assigned documentation duties such as shift logs and logging client service hours.
• Participate in shift change conferences and timely communication with supervisor for any changes in protocols or attendance.
• For the night shifts: accurate and consistent attention to data collection of clients contact hours, program charts and binders that requires rotation, archiving, replacing or shredding, printing client certificates and chart reviews.
• Knowable with tele-communication platforms (i.e., Zoom, hotspots, iPad, Microsoft Teams).
• Maintain accurate up to date inventory of all household equipment, chemicals, and supplies.
• Maintain work area, and staff restroom, in a neat, orderly, and sanitary manner.
• Correctly and promptly follow specified agency procedures required for the appropriate handling of all Emergency Response Codes, including running monthly fire drills and documentation.

Qualifications

• A high school diploma or GED with one year experience in human services field.
• Valid Hawaii State driver license required.

Benefits

• 14 paid holidays annually
• Opportunities for professional licensing and/or CSAC supervision hours
• Paid vacation and sick leave
• Tuition assistance
• Sick leave cash payout
• Opportunity for growth within the larger Salvation Army division
• Marriage leave
• Parental leave
• Quarterly employee engagement activities for team building and training
• Convenient location from freeway offramps, bus lines and near Kahala Mall and Kaimuki Town
• Free parking
• Medical / Dental / Vision coverage
• 403B Employee Assistance Program

Pay

Salary Range depending on experience and education: $16-$17