Residential Site Manager / House Manager

Position Type: Full-Time, Exempt

Pay

$45,000-55,000 / year

Schedule

Live-in position with a recurring schedule of 7 days on, followed by 5 days off.

Responsibilities

• Supervise and coordinate direct care staff assigned to the residence, ensuring performance and adherence to best practices
• Drive all scheduling activities for the house, fill in for any gaps in scheduling and escalate any scheduling challenges to the QP
• Work in the HRIS and EHR systems to support scheduling and compliance
• Manage house-level staffing activities, including scheduling, shift coverage, and on-call coverage as needed
• Take the lead for onboarding new staff and provide ongoing, house-specific training on resident needs, review all resident ISPs, and related information
• Partner with the QP regarding individualized support and service plans are implemented consistently by staff within the home
• Maintain positive relationships with residents, families, and external service providers relevant to the residence
• Lead daily operations, including safety, cleanliness, maintenance, and stocking of required items (emergency supplies, medications, etc.)
• Partner with QP to assist with and ensure all required staff training are completed and up-to-date
• Advocate for residents and families to ensure access to necessary services and resources
• Conduct regular house-level supervision meetings with staff, document performance, and address issues in collaboration with the Supervising Qualified Professional
• Be available for on-call crisis services as scheduled, with a clear escalation pathway for emergencies within the home
• Implement performance improvement measures and ensure compliance with program standards at the residence
• Ensure staff and contractors adhere to company policies and procedures
• Represent CCMS in community activities relevant to the residence and participate in interagency meetings as appropriate
• Be in charge of house safety drills, inspections, and compliance with safety protocols
• Assist residents with move-ins and move-outs by coordinating schedules, checklists, and medication management as required
• Coordinate resident appointments and, when necessary, accompany them to required appointments
• Enter in “notes” for any shifts being covered to ensure compliance
• Assist with special projects as requested by leadership and senior leadership
• Perform additional duties and responsibilities as assigned by the Supervising Qualified Professional or Directors

Requirements

• At least one year of experience working with individuals with Intellectual and Developmental Disabilities (I/DD)
• Excellent communication, leadership, adaptability, and problem-solving skills
• Reliable access to the internet, a cell phone, and dependable transportation
• Working knowledge of behavioral sciences and allied disciplines related to I/DD
• Ability to lift up to 50 pounds

Qualifications

• High school diploma, GED, or higher education from a recognized and accredited institution, required
• Successful completion of a criminal background check, required
• Valid State Driver’s License, required

Location

On-site. Minimal travel may be required for appointments or community activities as directed.

Benefits

• Generous Total Rewards Plan – including health insurance, 401k match, and career benefits
• Diverse and inclusive community focused on growth, compassionate care, and a supportive work environment