Residential Service HVAC Service Technician

Benefits

• Company car
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Health insurance

  About the role

  We are seeking a skilled and customer-oriented Residential HVAC Service Technician to join our team. This role requires a strong balance of technical expertise and customer service skills, as you’ll be diagnosing, repairing, and maintaining residential HVAC systems while providing a top-tier experience for homeowners.

  Responsibilities

  • Diagnose, repair, and maintain residential HVAC systems (heating, cooling, and ventilation)
  • Communicate clearly with customers about issues, solutions, and pricing
  • Provide recommendations for system improvements, repairs, or replacements
  • Deliver outstanding customer service on every call
  • Maintain accurate service records and documentation
  • Ensure all work complies with safety standards and company procedures
  • Participate in on-call rotation as needed

    Requirements

    • 2+ years of residential HVAC service experience (preferred)
    • Strong troubleshooting and diagnostic skills
    • Excellent communication and customer service abilities
    • EPA Certification (required)
    • Valid driver’s license with a clean driving record
    • Ability to work independently and as part of a team
    • Comfortable explaining technical concepts to non-technical customers
    • Clean and clear background screening

    Qualifications

    • Preferred Qualifications: Experience with a wide range of HVAC systems and brands, Customer Service Experience, Sales experience in a service environment