Residential Security Agent

About the role

The RST Agent provides safe and secure transportation while supporting the Residential Security Team. This role operates in a fast-paced, dynamic environment and requires maturity, adaptability, and a client-focused, concierge mindset.

Responsibilities

• Ensure the overall safety and security of designated principals and their properties.
• Maintain a knowledge of baseline principal, property and neighborhood activities.
• Monitor property and area activities and conditions via closed-circuit television camera system and physical perimeter checks.
• Monitor traditional and social media for potential threats.
• Control access to properties and maintain security logs for guests, service personnel, and vendors.
• Screens and tracks mail and deliveries.
• Maintain awareness of the following:
• Weather and natural disasters
• Traffic
• Public safety incidents and trends
• Neighborhood watch programs
• Local and national current events
• Coverage of common tasks with site staff.
• Complete daily household tasks and maintenance as requested by principals.
• Ensure 24/7 operational readiness through stocking supplies and equipment upkeep.
• Operate within parameters established by standard operating procedures and applicable laws.
• Coordinate with and support executive protection element of the team.
• Opportunities for driving and special off-site assignments/details.
• Demonstrate proficiency in use and proper maintenance for all equipment (i.e., vehicles, medical supplies, communications devices, etc.).
• Potential local travel approximately 5% - 10% of the time to other RST sites or principal destinations.
• Must be flexible and open to working overtime shifts whether they are night or day shift, coming in early and staying late if needed.
• Must possess the ability to multitask in a very fast-paced environment.
• Must be able to stay vigilant sitting in a vehicle or security office for extended periods of time.
• Must be a proactive problem solver with the capability to work independently and as part of a team.
• Must possess a good understanding of the latest technology in security camera systems, use of smartphones, communications, and collaboration apps (Google Drive, Word, Excel & Power Point).
• Must be dog friendly.
• Must keep a professional appearance, have good personal hygiene.
• Must be responsive via phone call, text and email as needed to support the team.
• Excellent communicator with the ability to be personable, successfully interact with clients, superiors, peers, vendors and neighbors.

Requirements

• 2+ years of residential security experience
• 2-4+ years of combined experience in relevant security, military, and/or law enforcement positions (preferred)
• Physically fit to facilitate emergency responses
• Valid Driver’s License with clean driving record
• American Red Cross First Aid/CPR/AED for Adult, Child & Infant certification
• California BSIS Guard Card
• Nevada PLIB Work Card
• California BSIS Exposed Firearm Permit
• Must successfully pass an EMT course

Qualifications, Certificates and Licenses

• Required: 2+ years of residential security experience
• Preferred: 2-4+ years of combined experience in relevant security, military, and/or law enforcement positions
• Required: Physically fit to facilitate emergency responses
• Required: Valid Driver’s License with clean driving record
• Required: American Red Cross First Aid/CPR/AED for Adult, Child & Infant certification
• Required: California BSIS Guard Card
• Required: Nevada PLIB Work Card
• Required: California BSIS Exposed Firearm Permit
• Required: Must successfully pass an EMT course

Physical Requirements

• Ability to patrol the property and access areas quickly
• Physically able to capture and detain individuals if necessary
• Prolonged periods sitting in a car or at a desk and monitoring surveillance equipment (at times 5+ hours).
• Prolonged periods of standing on your feet without a break 4-5+ hours
• Must be able to lift 50 pounds at a time
• Must be able to lift, drag a human up to 200lbs or more, if necessary
• Being able to respond to physical attacks, natural disasters, evacuations
• Able to regularly stand, walk, sit, use hands/manual dexterity, reach or stretch, stoop, kneel, crouch or crawl; speak or hear.
• Will be exposed to outdoor weather conditions.
• Vision abilities required for this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Details

This is a full-time position with a schedule of 3 days on, 6 days off. The shift length is 12 hours/day. Weekends and holidays are included. Overtime/additional shifts as needed with or without notice. Local travel driving principals and their guests is also a requirement.

Salary and Benefits

• $43.78 hourly rate
• Pay structure per shift includes built-in overtime in accordance with Nevada and federal laws
• Paid sick leave
• Paid time off (PTO) accrual
• Holiday pay for select holidays you work (6)
• Company 401(k) with employer match
• Flexible insurance plans - Medical, dental and vision
• 100% of employee premium paid for by Keelson (plan upgradable for additional employee paid premium)
• Generous employer contribution per family member (up to 4 family members) to help lower employee contributions for dependents that join the plan
• Life Insurance
• Long Term Disability
• Short Term Disability
• Critical Accident/Illness coverage