Residential Security Agent

About the role

The RST Agent provides safe and secure transportation while supporting the Residential Security Team. This role operates in a fast-paced, dynamic environment and requires maturity, adaptability, and a client-focused, concierge mindset.

Responsibilities

• Ensure the overall safety and security of designated principals and their properties.
• Maintain a knowledge of baseline principal, property and neighborhood activities.
• Monitor property and area activities and conditions via closed-circuit television camera system and physical perimeter checks.
• Control access to properties and maintain security logs for guests, service personnel, and vendors.
• Screen and track mail and deliveries.
• Maintain awareness of weather and natural disasters, traffic, public safety incidents, and local and national current events.
• Coordinate with site staff to accomplish common tasks.
• Complete daily household tasks and maintenance as requested by principals.
• Operate within parameters established by standard operating procedures and applicable laws.
• Coordinate with and support executive protection element of the team.
• Opportunities for driving and special off-site assignments/details.
• Demonstrate proficiency in use and proper maintenance for all equipment (i.e., vehicles, medical supplies, communications devices, etc.).
• Potential local travel approximately 5% - 10% of the time to other RST sites or principal destinations.

Requirements

• 2+ years of residential security experience.
• 2-4+ years of combined experience in relevant security, military, and/or law enforcement positions (preferred).
• Physically fit to facilitate emergency responses.
• Valid Driver’s License with clean driving record.
• American Red Cross First Aid/CPR/AED for Adult, Child & Infant certification.
• California BSIS Guard Card.
• California BSIS Exposed Firearm Permit.
• Must successfully pass an EMT course*.

Qualifications, Certificates And Licenses

• Capable of regular, non-technical vehicle maintenance (replace wiper fluids, maintain proper inflation of tires, etc.).
• Able to communicate in situations over radios, phone, email, text and in-person.
• Able to handle sensitive and confidential information.
• Able to drive in all weather conditions.
• Able to decipher GPS traffic notifications and able to plan the safest routes to take.
• Able to operate without the need for constant guidance from others.
• Able to remain professional and courteous at all times.
• Able to follow instructions and requests without complaint, not commenting, engaging in or joining any conversations of the Principal/passengers without permission.
• Use of alcohol or medications that impair your driving ability are strictly prohibited.
• Able to keep a professional appearance and have good personal hygiene.

Physical Requirements

• Ability to patrol the property and access areas quickly.
• Physically able to capture and detain individuals if necessary.
• Prolonged periods sitting in a car or at a desk and monitoring surveillance equipment (at times 5+ hours).
• Prolonged periods of standing on your feet without a break 4-5+ hours.
• Able to lift 50 pounds at a time.
• Able to lift, drag a human up to 200lbs or more, if necessary.
• Able to respond to physical attacks, natural disasters, evacuations.
• Able to regularly stand, walk, sit, use hands/manual dexterity, reach or stretch, stoop, kneel, crouch or crawl.
• Able to use close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Able to be exposed to outdoor weather conditions.