Residential Security Agent

About the role

Surefox North America Inc is a veteran-owned company dedicated to fostering a diverse and skilled workforce. We are currently seeking an experienced Residential Security Agent to join our team in the Bay Area or outside California.

Responsibilities

• Act as a liaison between Surefox and clients, providing physical security of assigned residences.
• Respond to emergency events, medical and non-medical issues, and conduct incident detection, observation, and physical security.
• Oversee staffing deficiencies and handle client requests promptly.
• Develop and maintain relationships with clients, facilitating collaboration and influencing informally across different departments.
• Track and report on program performance assurance and compliance requirements.
• Manage and monitor surveillance equipment and access points.
• Screen all incoming mail and perform security patrols on foot and by vehicle.
• Observe departing personnel and prepare reports on accidents, incidents, and suspicious activities.
• Provide assistance to employees and maintain a safe and friendly environment for visitors and clients.
• Attend project meetings to assess the security implications of proposed changes.
• Conduct ongoing threat, risk, and vulnerability assessments.
• Operate motor vehicles safely and legally.
• Maintain up-to-date knowledge of local emergency services, routes, and points of interest.
• Operate in a low-profile, low-footprint capacity.
• Follow Residential Security Operating Procedures and Guidelines.
• Comply with Surefox Policy and Procedures.

Requirements

• Rotational Schedule - 4 days on / 4 days off (flexible)
• Must be eligible for employment within the United States
• Must be a minimum of 18 years old per state licensing guidelines
• Must be able to pass an extensive background check and drug screening
• Must live within driving distance or be willing to relocate
• Must have a current BSIS guard card or be eligible to qualify for one
• Must have a high school degree or equivalent
• Demonstrated competence in reacting to and handling emergencies
• Ability to effectively communicate with people at all levels and from various backgrounds
• Good judgment with the ability to make timely and sound decisions
• Ability to understand and follow written and verbal instructions
• Ability to work independently and as a team member
• Possess a valid and current driver license
• Possess a valid U.S. Passport
• Ability to work nights and weekends as required
• Have an operational understanding of today’s technology across all platforms
• Strong writing and interpersonal skills

Desired

• Security or law enforcement related experience
• Military background
• Report Writing Experience
• Experience working with families and children in a high net worth environment
• International experience