Residential Sales Representative

About the role

The Sales Advisor role at ADT is focused on helping customers protect what matters most through innovative security and smart home solutions. This role involves visiting customers at their homes to demonstrate the value of our products, customize systems to fit their needs, and provide ongoing support.

Responsibilities

• Use strong communication and creative skills to explain the value of ADT's security and smart home solutions.
• Customize security and smart home solutions to fit each customer's space, lifestyle, and concerns.
• Conduct post-installation follow-ups to confirm commitments were fulfilled and to generate referrals.
• Cultivate new business opportunities by identifying and generating new sales leads.

Requirements

• High school diploma or equivalent.
• Willingness to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
• Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
• Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.

Qualifications

• Consumer sales experience is preferred but not required.

Skills

• Strong communication and interpersonal skills.
• Ability to build trust and rapport with customers.
• Knowledge of security and smart home technologies.
• Ability to work independently and as part of a team.
• Problem-solving and decision-making skills.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Tuition reimbursement.
• Mileage reimbursement.
• Short- and long-term disability, life insurance, and well-being programs.
• Paid time off.
• Culture of professional development and career growth opportunities.
• Flexible work schedule to accommodate you and your customers' needs.

Pay

Compensation is solely based on the individual's sales volume. New sales advisors can expect to earn up to $95,000, while experienced sales advisors can earn over $150,000. Additional pay includes up to $4,000 for the first 8 weeks of training.

Schedule

This role involves visiting customers at their homes, which may require some evening and weekend work depending on the territory and customer availability.