Residential Sales Representative

About the role

The Sales Advisor role at ADT is designed to help protect and connect families, businesses, and larger commercial customers. Our sales professionals are trusted advisors who bring peace of mind to customers across the country.

Responsibilities

• Use strong communication and creative skills to demonstrate the value of innovative security and smart home solutions to customers.
• Explain products and services in-depth and recommend the right solutions.
• Work in a dynamic, collaborative environment, working closely with customers and coworkers.
• Visit customers at their homes to provide solutions, listen and build trust, customize each system to fit the client's space, lifestyle, and concerns, and conduct post-installation follow-ups.
• Cultivate new business opportunities by identifying and generating new sales leads.

Requirements

• High school diploma or equivalent.
• Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
• Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
• Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
• Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.

Qualifications

• Consumer sales experience is preferred but not required.

Skills

• Strong communication and interpersonal skills.
• Ability to build trust and rapport with customers.
• Knowledge of security and smart home technologies.
• Problem-solving and decision-making skills.
• Ability to work independently and as part of a team.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Tuition reimbursement.
• Mileage reimbursement.
• Short- and long-term disability, life insurance, and well-being programs.
• Paid time off.
• Culture of professional development and career growth opportunities.
• Flexible work schedule to accommodate you and your customers' needs.

Pay

Compensation is solely based on the individual’s sales volume. New sales advisors can expect to earn up to $95,000, while experienced sales advisors can earn over $150,000. Additional Pay: We equip you with specialized training and the tools you need to meet your financial goals. For your first 8 weeks of training, you’ll earn up to $4,000.

Schedule

This role involves providing solutions by visiting customers at their homes. The schedule is flexible to accommodate you and your customers' needs.