Residential Sales Plumber

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

What You Will Do

You will run residential plumbing service and sales calls focused on diagnosing larger plumbing issues, identifying legitimate system concerns, and presenting clear repair, replacement, and upgrade options.

Opportunities may include tankless water heater installs and conversions, whole-home filtration and softener systems, reverse osmosis, sewer and drain solutions, gas piping, repiping, well pump systems, pressure issues, major leak repairs, and other higher-value residential plumbing projects. Light commercial plumbing experience is a plus.

You will be expected to:

• Manage the full-service process from inspection and diagnosis through customer education, estimate preparation, documentation, job completion, and payment collection
• Attend company-provided training and continuously improve your technical knowledge, customer communication, ServiceTitan usage, and professional standards
• Maintain working knowledge of applicable plumbing codes, manufacturer requirements, permitting requirements, and company standards, and apply them on every job
• Thoroughly evaluate the plumbing system, identify real repair, replacement, safety, or code-compliance concerns, and educate the homeowner on the best options to protect their home
• Present properly scoped, code-compliant options that protect the customer, support quality workmanship, and meet company expectations for profitability and accepted work
• Wear floor protection, protect the customer’s home, and keep a clean job site
• Test and document completed work before leaving the job site to reduce callbacks
• Follow the Benjamin Franklin Plumbing system with no shortcuts

What We Are Looking For

The right person for this role is part plumber, part advisor, and part closer.

You should be confident walking into a home, identifying what is wrong, explaining what needs to be done, and helping the customer decide without pressure, gimmicks, or scare tactics.

We are looking for someone who operates with ownership, discipline, and professionalism. If you need constant reminders to show up prepared, communicate properly, complete paperwork, keep your truck organized, or follow basic standards, this is not the right fit.

Requirements

• Residential plumbing experience required
• Strong ability to diagnose residential plumbing systems
• Experience presenting repair, replacement, and system upgrade options for residential plumbing projects
• Confident educating homeowners about their plumbing system, explaining options clearly, and guiding customers toward the right solution without pressure or gimmicks
• Clean, professional appearance and respectful attitude, knowing trust can be won or lost from the moment you arrive at the customer’s home
• Valid driver’s license
• Ability to pass a background check and drug screening where permitted by law
• Comfortable using an iPad, ServiceTitan, photos, estimates, and digital paperwork
• Available for a demand-driven residential service schedule, including some evenings or weekends as needed

Preferred Qualifications

• 5+ years of residential service plumbing experience
• Georgia plumbing license preferred but not required for the right candidate with a proven record of accomplishment
• Backflow certification preferred; experience performing and documenting backflow testing is a plus
• In-home service or sales experience with a proven record of accomplishment, if available in ServiceTitan
• Experience with ServiceTitan
• Experience with Straight Forward Pricing or flat-rate pricing
• Experience estimating tankless systems, whole-home filtration, reverse osmosis, sewer/drain work, repipes, gas piping, well pump systems, and other higher-value plumbing projects
• Ability to prepare accurate, value-based estimates that reflect proper workmanship, company standards, and a premium customer experience

Compensation

This is a performance-based role with strong earning potential.

Compensation is commission-based and tied to collected job revenue on qualified work sold and completed, according to the company’s written compensation plan. Final compensation details will be reviewed and confirmed in writing with management.

Our Standards

We take professionalism seriously. Customers are inviting us into their homes, and every technician is expected to represent Benjamin Franklin Plumbing with pride, discipline, and respect.

This role is for a true professional who takes ownership of their work. That means showing up on time, wearing a clean uniform, maintaining a professional appearance, communicating respectfully, protecting the customer’s home, keeping a clean job site, and completing work the right way.

Apply If This Sounds Like You

If you are a seasoned residential plumber who takes pride in accurate diagnostics, clear customer education, respectful communication, honest recommendations, personal accountability, and professional workmanship, then we want to hear from you!

(if you already have a resume on Indeed) Or apply here.