Jobs · Information Technology · Michigan

Residential Sales and Service Technician

Ayers Basement Systems · Niles, MI · 1 wk ago
Information Technology$80k–$100k/yrFull-time

What You'll Get Paid

  • ON-THE-JOB sales training.
  • Base Pay + Commission = $80k-$100k in your first year.
  • Health Insurance + Vision + Dental + 401K w/ 3% match.
  • Growth Potential + New Skills + Advancement Opportunities.
  • Pre-Scheduled Service Appointments + Monday-Friday work (Occasional Saturday).

What You’ll Do

  • Drive to customers’ homes for pre-scheduled appointments (NO COLD-CALLING or DOOR KNOCKING) to perform annual maintenance on an existing systems or follow-up on warranty issues.
  • Build rapport with the customer.
  • Examine work previously completed by Ayers and determine if there is a potential problem to be remedied.
  • Recommend additional products and services as needed to enhance or improve the original installation or remedy a new issue that has arisen in the customer’s home.
  • Timely completion of all paperwork/data entry and follow-up communication required for the appointment.
  • Follow through with customers until all issues are resolved.
  • Provide customers with a remarkable experience.
  • Maintain and exceed monthly Sales Goals.
  • Be an ambassador for the company’s culture and purpose.
  • Regular, reliable on-site attendance.

What You’ll Need

  • KNOWLEDGE: minimum of two years’ sales experience, or combination of education and experience that illustrates a proven track record in this field.
  • SKILLS: A competitive nature to meet and exceed sales goals. A track record of strong communication skills.
  • ABILITY: A passion for providing top-notch customer service to our customers.

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