Residential Sales and Service Technician
Ayers Basement Systems · Traverse City, MI · 3 wk ago
Information Technology$80k–$100k/yrFull-time
What You'll Get Paid
- ON-THE-JOB sales training.
- Base Pay + Commission = $80k-$100k in your first year.
- Health Insurance + Vision + Dental + 401K w/ 3% match.
- Growth Potential + New Skills + Advancement Opportunities.
- Pre-Scheduled Service Appointments + Monday-Friday work (Occasional Saturday).
What You’ll Do
- Drive to customers’ homes for pre-scheduled appointments (NO COLD-CALLING or DOOR KNOCKING) to perform annual maintenance on an existing systems or follow-up on warranty issues.
- Build rapport with the customer.
- Examine work previously completed by Ayers and determine if there is a potential problem to be remedied.
- Recommend additional products and services as needed to enhance or improve the original installation or remedy a new issue that has arisen in the customer’s home.
- Timely completion of all paperwork/data entry and follow-up communication required for the appointment.
- Follow through with customers until all issues are resolved.
- Provide customers with a remarkable experience.
- Meet or exceed monthly Sales Goals.
- Be an ambassador for the company’s culture and purpose.
- Regular, reliable on-site attendance.
What You’ll Need
- KNOWLEDGE: minimum of two years’ sales experience, or combination of education and experience that illustrates a proven track record in this field.
- SKILLS: A competitive nature to meet and exceed sales goals. A track record of strong communication skills.
- ABILITY: A passion for providing top-notch customer service to our customers.