Residential Project Director

This is a highly compensated position with uncapped commission potential, pivotal to maintaining and building strong relationships with managed repair programs while meeting BluSky standards for prompt responses to insurance carriers and customers.

Responsibilities

• Achieve 96% customer satisfaction rating.
• Ensure jobs are completed in a timely fashion and meet target profit margins.
• Communicate with clients and insurance carriers throughout the job as required.
• Document all activity in Xactanalysis (Details, Notes, Documents, and Photos tabs) per BluSky Best Practices for program work.
• Document all activity in company systems.
• Apply thorough understanding of construction and restoration to produce jobs quickly and professionally.
• Manage an acceptable volume of business.
• Focus on growing residential managed repair program work by building positive relationships with insurance adjusters and meeting all required response times.
• Target program and large loss adjusters via weekly sales and business development activity.
• Attend industry-related functions for marketing purposes.
• Coordinate with Business Development Managers on after-hour or social events.
• Document and track all marketing activity in BluSky's CRM system.
• Work assigned leads on residential programs, with exceptions directed by the office Vice President.
• Understand needs and management expectations of clients and partners.
• Address all concerns and conflicts without delay per program best practices.
• Build a positive rapport with program adjusters and customers.
• Meet sales goal of up to $2 million per year based upon program assignments and other leads.
• Be proficient in use of required estimating systems.
• Understand line-item definitions for correct use of related items.
• Understand and utilize all insurance carrier estimating guidelines.
• Write estimates and changes to estimates in a timely manner.
• Prepare and provide in writing clients' payment and production schedules, and client selection sheets with deadlines.
• Responsible for collection of funds in a timely manner.
• Review jobs with Project Manager, covering scopes and budgeting at the beginning of every job.
• Review insurance supplements and customer change orders with the Project Manager per BluSky Best Practices.
• Do not start any additional work without documented insurance company approval and signed change orders from the customer.
• Conduct regular job cost monitoring against budget for any expenses charged to jobs and discuss discrepancies with the Project Manager immediately.
• Ultimately responsible for all aspects of the job.
• Contribute to the department's base of professional sub-contractors.
• Work with the Project Manager to ensure quality control throughout the course of the project.
• Ensure safety compliance and organization on all jobs.
• Keep management, peers, and staff always informed.
• Show respect for all colleagues and outside associates.
• Participate in on-call rotation.
• Be an active leader in the company and a vocal contributor to company success.
• Maintain a high level of industry knowledge.
• Achieve required training goals.
• Attend a minimum of one industry educational event or outside training session per year.

Requirements

• 3+ years in the construction restoration industry with proven success in:
  • Residential and/or commercial insurance restoration, including accurate estimates using Xactimate or similar software.
  • Marketing, business development, and sales within restoration or construction, with measurable growth results.
• Strong construction knowledge and full understanding of restoration (mitigation and reconstruction), project management, financial processes, and administration.
• Flexible schedule; occasional nights and weekends required.
• Excellent decision-making, problem-solving, and documentation skills.
• Strong verbal, written, and interpersonal communication abilities.
• High level of integrity, business ethics, and ability to work independently.
• Outgoing, driven, tenacious, and team-oriented attitude.

Skills

• Proficiency in Xactimate and other estimating software (preferred).
• Strong knowledge of MS Office Suite.
• Familiarity with insurance regulations and qualifications.
• Ability to develop budgets and perform job costing.
• Experience with social media platforms (e.g., LinkedIn) (preferred).

Qualifications

• Certifications (Preferred):
  • OSHA 10 or 30
  • CPR and First Aid

Work Environment & Physical Demands

The noise level in the work environment can range from quiet to significantly loud. The employee must regularly lift and/or move between 25-50 pounds. While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers to handle material, reach with hands and arms, and talk and hear. The employee is required to regularly move and walk around the office.

Pay

• Base Salary Range: $70,000 - $90,000
• Commission OTE: $70,000 - $200,000
• Vehicle Allowance

Benefits

• Matching 401(k) plan with guaranteed match.
• Health insurance plans (medical, dental, and vision).
• Paid time off, paid holidays, and paid sick time off.
• Disability coverage.
• Job-specific equipment (e.g., laptop, smartphone).
• Corporate apparel allowance.
• Hybrid Work.
• Employee Assistance Program.
• Accident and Critical Illness Coverage.
• LegalShield.
• Professional Development Opportunities.
• Paid Employee Referral Program.
• Specified Vendor discounts.