Residential Program Assistant

Full-time position providing administrative, project coordination, compliance, and operational support to Residential Services leadership.

Schedule

Monday–Friday, 8:00 a.m.–4:30 p.m.

Responsibilities

• Conduct routine internal site audits of program documentation, records, and operational practices.
• Monitor staff training requirements and completion of trainings.
• Coordinate and track special projects assigned by the Director of Residential Services, including developing project timelines, monitoring progress, and providing status updates to leadership.
• Ensure completion of assigned tasks and deliverables within established deadlines.
• Schedule meetings, prepare agendas, record meeting minutes, and track action items.
• Assist with implementation of new initiatives, programs, and operational improvements.
• Maintain calendars, reminders, and tracking systems for leadership priorities.
• Organize and maintain electronic and physical files related to residential operations.
• Assist with onboarding activities, including monitoring 120-day onboarding progress.
• Coordinate communication and distribute information from Director of Residential Services or other upper management leadership.
• Respond to requests for information and assist in resolving administrative issues.
• Coordinate with the Residential Quality Assurance Director to assist in collecting and compiling audit data and supporting documentation for quality improvement initiatives.
• Support residential leadership in managing operational priorities and workflow processes.
• Participate in quality improvement and performance improvement activities.
• Assist with scheduling shift coverage as needed.
• Assist with interviews as requested.
• Provide assistance with program coverage in the absence of the Director of Residential Services and other program leaders.
• Perform other duties as assigned to support the efficient operation of Residential Services.

Requirements

• Associate’s degree with at least one year of experience in office administration or related field; or high school diploma or GED with a minimum of three years of experience in office administration field.
• Two years of experience in residential behavioral health settings preferred.

Pay

$22.00/hr – $24.00/hr.