Residential Assistant Program Manager
About Us
Rimrock Trails was founded three decades ago with the mission to improve the lives of individuals, youth, and families struggling with mental health and substance use problems. We create a foundation for healing, strengthen family connections, and offer hope for a brighter future. Our mission is to improve the lives of those struggling with mental health or substance use by providing timely access to compassionate and effective behavioral healthcare.
Location: Prineville • Job Type: Full-time, Exempt
About The Role
We are seeking a highly motivated and experienced Residential Assistant Program Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our residential program, ensuring that our residents receive the highest quality of care and support. If you are passionate about making a difference in the lives of others and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity!
Responsibilities
- Provides supervision, guidance, and coaching to line staff, including routine documentation of supervision.
- Engages in Collaborative Problem Solving, a trauma informed behavioral management technique, in response to client and staff challenging behavior; in accordance with policies, procedures and training; working collaboratively with HR Manager and Program Manager.
- Oversees weekly staff schedule, ensuring staff/client ratios are in accordance with Rimrock Trails policy and Oregon Administrative Rules and minimizing overtime.
- Facilitates training as necessary.
- Monitors and tracks line staff compliance in completing mandatory trainings within 30 and 60 days of hire and annually thereafter in compliance with Rimrock Trails policy and Oregon Administrative Rules, including training in behavioral management and crisis intervention/verbal de-escalation.
- Monitors, tracks and records all absences of direct reports; approve timecards.
- Completes performance evaluations
- Supervises the residential program's daily structured routine.
- Facilitates shift change huddles with residential employees.
- Ensures complete, accurate and