Residential Plumbing Comfort Advisor

Responsibilities

• Meet with homeowners through company-generated leads, referrals, and self-generated opportunities
• Conduct in-home consultations to evaluate plumbing systems and identify customer needs
• Present solution options and provide recommendations tailored to each homeowner's budget and goals
• Create and present professional estimates and proposals
• Build trust and guide customers through the decision-making process with a consultative sales approach
• Close sales and maintain a strong conversion rate while delivering an exceptional customer experience
• Develop and maintain long-term customer relationships that generate repeat business and referrals
• Stay informed on plumbing products, installation methods, and industry trends
• Maintain accurate customer records and sales activity within company systems
• Collaborate with operations and installation teams to ensure a seamless customer experience from sale to project completion

Requirements

• Proven success selling residential plumbing replacement and installation solutions
• Strong knowledge of residential plumbing systems and products
• A consultative, customer-first approach to sales
• Excellent communication, presentation, and negotiation skills
• Ability to build rapport and earn customer trust
• Self-motivation and a results-driven mindset
• Experience using CRM, sales, or estimating software
• Valid driver's license with a clean driving record

Pay

Opportunity to earn $125,000+ annually with uncapped earning potential. Heritage provides an average of 4-6+ qualified lead opportunities per day through company-generated leads, plus additional earning potential from self-generated business and referrals. The company invests in its people, offering the tools, training, and support needed to succeed.

Benefits

• 401(k) with up to 4% company match
• Health, Dental, and Vision Insurance
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• 120 hours of PTO annually (available after 90 days)
• 48 hours of paid holiday time annually
• 20% Family Discount on Services
• Employee Referral Bonus Programs
• Company vehicle, phone, tablet, and uniforms provided

About Heritage

At Heritage, excellence isn't just a goal, it's our way of life. We are committed to delivering exceptional service to our customers while creating opportunities for our employees to grow personally and professionally. We live by our core values: Always Pursue Better, Treat People Right, Do Things Well.