Residential Manager
About the Role
As Residential Manager with Easterseals New York (ESNY) in Rochester, you will report to the Program Director and provide oversight for students with intellectual and developmental disabilities who reside in one of two residences and attend school on the ESNY Kessler Center campus. You will coordinate care plans, manage staff, and ensure a safe and supportive environment that supports all residents’ needs.
Responsibilities
- Supervise, evaluate, and monitor community living residences and staffed programs, including home visits a minimum of two times per month.
- Develop and monitor individual treatment plans, including scheduling and coordinating appointments as necessary.
- Ensure resident participation in integrated community activities on a regular basis.
- Provide direct care services to assist residents in meeting their personal care needs, including toileting, when necessary.
- Participate in client-centered conferences and team, agency, staff, and other meetings as requested.
- Establish and maintain relationships with consultants who provide therapeutic services to residents.
- Implement and monitor program budgets.
- Ensure compliance with state certification/licensing standards, agency policies, other governing agencies’ guidelines, and contractual obligations.
- Ensure compliance with documentation requirements including status of program goals and objectives, resident activities, monthly fire drills, incidents, monthly financial reports, etc.
- Provide emergency on-call services when needed.
Requirements
- Bachelor’s degree in Human Services or related field.
- Experience working with individuals with intellectual and developmental disabilities in a residential setting (ideally 4+ years).
- Willingness to provide services to people with challenging behavioral issues which may include verbal assault; physical aggression; and inappropriate sexual comments, gestures, and/or acts.
- Administrative and supervisory experience (preferred).
- Excellent written and verbal communication skills.
- Strong problem-solving skills.
- Strong organizational skills.
- Proficiency in Microsoft Office Suite.
- Valid Driver’s license.
Benefits
- Health insurance (Medical, Dental, Vision)
- Paid time off (Vacation, Sick, Floating)
- Retirement plan (403b)
- Flexible Spending Account (FSA)
- Commuter Benefits
- Life/Accident insurance
- Short-term Disability Insurance
- Long-term Disability Insurance
- Employee Assistance Plan (EAP)
Pay
$62,354 per year
About Us
Easterseals New York’s mission is to spread help, hope, and answers. We operate programs that enable people with special needs to achieve equality, dignity, and independence in their own communities. In Rochester, NY, we operate The Kessler Center, an approved private special education (853) school offering both residential (CRP) and day placements for students with developmental disabilities. The Kessler Center has broad expertise working with students across the entire range of developmental disabilities, including autism spectrum disorders, as well as with children who struggle with behavioral challenges. In addition to The Kessler Center, we operate a dayhab program and provide respite care.