Residential Manager

About the Role

You will play a critical role in ensuring the delivery of high‑quality, person‑centered services that promote independence, dignity, and inclusion for individuals receiving services by Emory Valley Center. This position oversees the daily operations of residential sites, including staff supervision, implementation of Person‑Centered Support Plans (PCSPs), and adherence to regulatory and organizational standards. The Residential Manager utilizes best practices, enabling technology, and person‑centered thinking to support individuals in achieving their goals, developing daily living skills, and fostering meaningful community engagement. Acting as a liaison and advocate, the manager ensures services align with the organization’s mission and the expectations of the Department of Disability and Aging (DDA) and Managed Care Organizations (MCOs). The role also contributes to building an internal culture of compassion, forward thinking, quality, value, and respect for diversity, equity, inclusion, and belonging.

Responsibilities

• Respond to crises and behavioral incidents, ensuring proper handling and documentation.
• Create and manage staff schedules to maintain 24/7 coverage across residences.
• Monitor and manage household budgets and spending for supplies and needs.
• Oversee medication administration and ensure accurate documentation and storage.
• Advocate for residents’ needs in care planning and daily decision‑making.
• Communicate regularly with families and promote community engagement.
• Collaborate with clinical and administrative teams to coordinate resident care.
• Coordinate transportation for resident appointments, events, and work programs.
• Report and follow up on maintenance and safety issues in the homes.
• Conduct staff performance evaluations and support hiring or disciplinary actions.

Requirements

• High school diploma or four years of experience in the field or a related field.
• Associate or bachelor’s degree from an accredited college or university is preferred.
• Valid Tennessee driver’s license with a good driving record.
• Duties may require occasional after‑hours work and travel to organizational sites.
• Required training/certifications provided by the organization, including CPR/First Aid.

Benefits

• Health, Vision, and Dental Insurance
• 403(b) Retirement Plan
• Paid Time Off
• Life Insurance
• Employee Assistance Program
• Referral Program
• Gym Membership and more

Pay

$50,000 annually / $24 per hour