Residential Manager

Location: Richmond, IN

About the role

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives. Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. The Residential Manager will lead, direct, and monitor treatment services provided by assigned staff within Damar’s Children’s Residential Services.

Responsibilities

• Manages and oversees the day-to-day residential operations of assigned campus building or group home
• Manages all employee functions of Lead Staff including recruitment, on-the-job training, coaching and mentoring, performance appraisals, and performance management functions
• Manages the on-boarding of new staff to appropriately acclimate staff to Damar expectations around client care, service excellence, active supervision, and the like while adhering to agency policies and procedures
• Completes outing sheets and off-ground checklist in collaboration with the QDDP
• Ensures clients are safe to go for an off-ground outing
• Acts as a liaison and consistently communicates with families, professionals, guardians, and referring agencies to provide the best outcomes for clients; ensures these communications are recorded in a timely manner
• Remains up to date on treatment best practices to proactively meet client demands
• Works with staff and facilitates training, ensuring all staff complete training as required and on time per program specifications
• Provides support to the Lead Staff in managing staff schedules according to staffing budget; ensures assigned unit(s) are staffed in alignment with regulatory requirements, including working the unit as required
• Performs other duties as assigned

Requirements

• One year of people management experience preferred
• Must be able to verify one of the following qualifications:
  • Bachelor’s Degree combined with one year of full-time experience working with behavioral challenges and/or individuals identifying with the DD/ID population
  • Associate degree or 48 completed credit hours combined with two years of full-time experience working with behavioral challenges and/or individuals identifying with the DD/ID population
  • High School Diploma or GED combined with four years of full-time experience working with behavioral challenges and/or individuals identifying with the DD/ID population
• Minimum age of 21 per licensure requirements
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving)
• Be clear of any felony convictions, substantiated charges of neglect, or other disqualifying criminal convictions
• Successfully complete a pre-employment physical
• Favorably meet and maintain Damar’s background screening

Benefits

• Starting Salary: $45,000 a year
• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• 401(k) Plan Participation for retirement savings
• Damar-provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays
• Paid Time Off (PTO) for rest and renewal