Residential Lead HVAC Installer

About the role

We’re looking for experienced residential HVAC Installers who can complete high-quality installations, work efficiently and safely, communicate professionally with homeowners, and deliver an exceptional customer experience from start to finish. Our Installers are a critical part of the customer experience—ensuring the system is installed correctly, the worksite is treated with respect, and the homeowner feels confident in their new HVAC system before you leave.

Responsibilities

• Install residential HVAC systems, including air conditioners, furnaces, heat pumps, ductless mini-splits, thermostats, and related equipment
• Complete system replacements, equipment upgrades, and new installations
• Properly remove and dispose of existing HVAC equipment when required
• Complete installations according to manufacturer specifications, company standards, and applicable codes
• Ensure systems are properly connected, tested, and operating correctly before completing the job
• Identify and troubleshoot installation-related issues
• Read and interpret blueprints, wiring diagrams, installation manuals, and technical specifications
• Work efficiently while maintaining high standards for safety and workmanship
• Collaborate with Lead Installers, Install Helpers, Service Technicians, and other team members as needed
• Communicate professionally with homeowners throughout the installation process
• Explain basic system operation and answer customer questions before leaving the home
• Protect customers' homes and property throughout the installation
• Maintain clean, safe, and organized jobsites
• Complete accurate job documentation using ServiceTitan
• Maintain company vehicles, tools, and equipment
• Represent the One Hour brand with professionalism, honesty, integrity, and pride

Requirements

• At least 2 years of residential HVAC installation experience
• Experience installing residential air conditioners, furnaces, heat pumps, and related HVAC equipment
• Strong mechanical aptitude and technical installation skills
• Knowledge of proper HVAC installation procedures and industry best practices
• Ability to read wiring diagrams, blueprints, installation manuals, and technical specifications
• Ability to troubleshoot installation-related issues and make sound decisions in the field
• Strong attention to detail and a commitment to getting the job done right the first time
• Ability to work efficiently without sacrificing quality or safety
• Excellent customer service and communication skills
• Professionalism when working inside customers' homes
• Ability to work effectively as part of an installation team
• Strong time-management and organizational skills
• A dependable, motivated, and team-oriented mindset
• Commitment to continuously learning and improving within the HVAC trade
• Valid driver's license with a clean driving record
• Ability to successfully complete required background and drug screening

Benefits

• HMO, PPO, and HDHP medical plan options
• Health Savings Account (HSA) options
• Dental and Vision insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Paid Time Off (PTO) and paid holidays
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• 24/7 telehealth services
• Benefits eligibility beginning the first of the month after 30 days
• 401(k) with employer match
• 30% employee discount across Service Minds brands
• Champions Club — top performers earn an all-expenses-paid vacation for themselves and a guest
• Career opportunities across One Hour Heating & Air Conditioning, Mister Sparky Electric, and Benjamin Franklin Plumbing
• Multiple paths to grow into leadership, training, operations, and other opportunities within the skilled trades

Pay

HVAC Installers can earn $85K–$100K+ annually.

Schedule

Full-time, year-round work with consistent scheduling.

Tools and Support

• Company take-home vehicle
• Fuel card
• Company iPad
• Industry-leading technical training and ongoing education
• Professional development and advancement opportunities
• Supportive team focused on safety, quality, growth, and success

What Success Looks Like

Our most successful HVAC Installers are technically skilled, dependable, efficient, and committed to quality. They understand that a great installation isn't just about getting equipment up and running—they take pride in the details, protect the customer's home, follow proper installation procedures, maintain a clean worksite, communicate professionally, and ensure the system is operating correctly before the job is complete. They also prioritize customer experience, helping homeowners feel confident about their major investment in their home.

If you're an experienced HVAC Installer who takes ownership of your work, cares about quality, works well with others, and wants to continue growing in your career, this is the kind of environment where you can succeed.