Residential Comfort Consultant
About the Role
As a local, family-owned company with a history dating back to 1946, we take pride in putting our employees and customers first while delivering high-quality comfort solutions to the communities we serve. We believe in humility, hunger, teamwork, and honesty. These values shape our company culture and guide everything we do. When you join Armstrong Comfort Solutions, you become part of a supportive team that values strong relationships, professional growth, and exceptional customer service.
As a Residential Comfort Consultant, you'll serve as a trusted sales representative for new and existing customers, helping homeowners find the right heating, cooling, and indoor comfort solutions for their needs. You'll build lasting customer relationships, deliver an exceptional sales experience, and contribute to the continued growth of Armstrong Comfort Solutions.
Benefits
- Generous Paid Time Off: 16 total paid days off starting in your first year
- Excellent Benefits: Comprehensive medical, dental, and vision benefits begin on your first day of employment
- Company Vehicle: Assigned company vehicle with commuting privileges
- Local Work: Little or no overnight travel
- Family-Friendly Shifts: Work-life balance with family-friendly work schedules
- Career Growth: Defined career path with opportunities for advancement, 100% paid job-related education, and ongoing skill development
- Job Security: Stable work environment with a no-layoff policy
- Retirement and Workplace Benefits: Competitive package of healthcare, retirement, and other workplace benefits
- Employee Perks: Employee discounts and additional company benefits
- Team Environment: Friendly, collaborative, and rewarding team that puts employees and customers first
Responsibilities
- Responding to incoming sales inquiries with genuine interest, professionalism, and appreciation
- Building strong customer relationships through consultative, relationship-based selling and outstanding service
- Meeting and exceeding budgeted sales goals through performance, follow-through, and a commitment to customer satisfaction
- Identifying and developing sales leads through a variety of opportunities, including attending home shows, new business events, and other lead-generation activities
- Representing Armstrong Comfort Solutions professionally when working with prospective and existing customers
- Communicating effectively with customers, dispatch, sales representatives, and service and installation teams
- Managing multiple priorities while maintaining strong organizational, planning, and time-management skills
- Applying effective problem-solving skills to support customers and achieve sales objectives
- Maintaining flexibility to work after hours when needed
- Contributing to a positive, team-oriented environment focused on customer satisfaction and company growth
Requirements
- Experience in residential HVAC sales
- Passionate, energetic, and motivated professional who cares about their work, customers, and team
- Excellent customer service and professional communication skills
- Strong relationship-building and sales skills, with a focus on repeat business and customer satisfaction
- Ability to meet and exceed sales goals while managing multiple responsibilities
- Strong planning, organizational, time-management, and problem-solving skills
- Willingness to participate in lead-generation opportunities, including home shows and new business events
- Proactive approach to developing new business (independent lead generation not required but encouraged)
- Flexibility to work after hours when necessary
- Ability to collaborate effectively with dispatch, sales, service, and installation teams
About the Company
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.