Residential Clinical Supervisor

About the role

The Residential Clinical Supervisor I or II position at Boardman - Columbia River Ranch is exempt and full-time (1.0 FTE). The pay grade is Clinical Supervisor I - B11 ($65,500-$98,300 annually, depending on experience) or Clinical Supervisor II - B13 ($78,600-$119,500 annually, depending on experience).

Responsibilities

• Provide clinical supervision and oversight on a daily and regular basis to assigned clinicians and Qualified Mental Health Associates.
• Ensure that care is of the highest clinical standards and consistent with CCS philosophy and policy.
• Ensure that assigned clinicians are apprised of current evidence based practices (EBP’s), implement EBP’s, and ensure that the agency is meeting or exceeding standards of good clinical outcomes.
• Ensure that all paperwork by the clinical staff is completed in a professional and timely manner, and provide supervision when this goal is not being met.
• Ensure that the quality of clinical work is superior and completed in a professional manner, and provide supervision when this goal is not being met.
• Participate in the on-call rotation at Lakeview Heights and may be asked to participate in on-call rotation for crisis services.
• Recruit, hire, and train new staff. Provide supervision and conduct performance evaluations. Follow policies for employee discipline and termination when necessary.
• Resolve conflict as appropriate and provide positive leadership.
• Engage in disciplinary actions. Report all cases of abuse or neglect to the proper agency, or ensure that all cases are reported. Provide follow-up and complete all investigative reports when required, as well as implement safety plans.
• Initiate holds, provide civil commitment investigations, and work with the hospitals, case workers the state, and other individuals/agencies for all individuals in the civil commitment process.
• Maintain a caseload. Provide quality individual, group, and family counseling services. Ensure that all paperwork is professional and timely.
• Follow the grievance process for consumer complaints and work diligently to resolve complaints.
• Ensure that the agency is meeting or exceeding all of the requirements for the relevant OAR’s, as well as the clinical contractual requirements as required by Greater Oregon Behavioral Health (GOBHI) and other mental health organizations.
• Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by other community partners.
• Work with the Assistant Administrator to ensure clinical staff coverage by overseeing vacations, sick leave, training, etc.
• Work with contracted prescribers to put together schedules and ensure that the service delivery is well coordinated for prescribers and the customers they see.
• Consult with prescribers to coordinate medical treatment.
• Work with Quality Assurance Coordinator to ensure that clinicians are meeting quality assurance standards.
• When requested, participate in internal administrative meetings.
• Hold regular clinical staff meetings.
• Communicate with members of the public to inform the public about our services, and speak with groups about our services and/or specific areas of mental health and alcohol/drug programs.
• Serve on various boards or committees in the community as it relates to program services.
• Assist and work with the Facility Administrator in ensuring that all operations of the equine-assisted therapy program are functioning suitably and needs are met. Provide directives to the program. Transport clients as needed.

Requirements

• Clinical Supervisor I - Master’s degree from an accredited university in psychology, sociology, or other human services-related field and have 2 years of post-grad experience in the delivery of clinical services. Preferred supervisor experience.
• Clinical Supervisor II - Licensed (LCSW, LPC, LMFT) with 5 years of experience in the delivery of clinical services. Prefer 3 years' experience being a supervisor in a related field.
• Knowledge of the diagnosis and treatment of mental illness and addictions and principles of counseling.
• The ability to use independent judgment including finely developed decision making, planning, analytical and organizational skills.
• The ability to prepare and maintain detailed and accurate records.
• The ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers, and members of the general public.
• The ability to understand, interpret, and apply laws, regulations, and administrative rules related to mental health and chemical dependency.
• The ability to learn and implement CCS procedures, regulations, and requirements with respect to procurement, budget, safety, operation, ns, and organization.
• Must be a self-starter and demonstrate the ability to supervise and assign work to subordinates; ability to work effectively with other employees and the general public.
• Good organizational and time management skills are essential.
• Must be able to work with minimal supervision.
• The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality.
• Must have the ability to communicate effectively in both written and oral formats.
• Must have the ability to present and exchange information internally across teams and co-workers, and externally with clients and the public.
• Must hold a valid driver's license and be insurable or carry insurance for client service purposes and for travel between business offices, and the community, and to attend required meetings and/or trainings.
• Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.
• Must have excellent typing skills, have knowledge of basic office software programs and the ability to effectively use such software.