Residential Care Coordinator - 3rd shift - 3 tens

About the role

The Coordinator, Residential Care is responsible for overseeing clients’ day-to-day activities within a residential re-entry facility. This position includes providing custody and security oversight to individuals reintegrating into society after incarceration. The role involves maintaining order, enforcing policies, and ensuring the safety and well-being of all residents. The Coordinator will also document and track client activities, facilitate client services, and provide support in their reintegration process.

Responsibilities

• Orient and intake all new residents, ensuring they are informed of facility rules and expectations.
• Provide guidance and assistance to clients with questions, problems, and concerns.
• Maintain detailed and accurate documentation of client activities and other relevant information.
• Monitor and track client activities both on campus and in the community using headcounts, accountability calls, and GPS tracking.
• Ensure all residents sign in and out of the facility and monitor traffic of clients and visitors.
• Conduct random and scheduled searches of both the facility and client belongings.
• Perform urinalysis testing and enforce policies regarding substance use.
• Conduct perimeter checks and client counts regularly throughout the shift.
• Report any concerning or atypical events immediately to the supervisor.
• Attend all required staff meetings, including Monthly RCC and All Staff Meetings.
• Oversee residents’ medication, ensuring they take it as prescribed, and document the dosage and time taken.
• Perform pat searches and breathalyze residents when they sign in and out, or randomly as required.
• Distribute mail, meals, and transportation tickets to residents.
• Transport residents as necessary using company vehicles.
• Maintain cleanliness and sanitation standards within the facility and residents' rooms.
• Perform other duties as assigned.

Skills

Strong sense of order and discipline with the ability to maintain structure within a residential setting. Ability to work professionally with challenging clients in a fast-paced, high-pressure environment. Quick to adapt, with the ability to shift focus efficiently between tasks. Strong written communication skills for incident reporting and documentation. Effective verbal communication skills, including de-escalation techniques. Proficiency in computer use, including basic data entry and report