Residential Appliance Repair Technician

About the role

Founded in 1997, Guinco Service is a premier, family-owned appliance repair company. We are an exclusive Factory Certified Care provider for the Whirlpool Corporation family of brands (Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana). Our motto is "Let our family help yours," and that applies to our employees just as much as our customers. We provide a collaborative, supportive, and team-oriented setting where you can build a long-term career.

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Savings bank
• Training & development
• Vision insurance
• Wellness resources

Key Responsibilities

• Diagnose & Repair: Accurately diagnose and repair residential home appliances (Refrigeration, Cooking, Cleaning, Laundry) to manufacturer standards.
• Customer Service: Maintain a high level of customer satisfaction through effective communication and a professional demeanor.
• Digital Management: Utilize a company-issued iPad to process repair records, reference technical information, collect payments, and issue receipts electronically.
• Decision Making: Make timely, independent decisions regarding repairs while working within a supportive team structure.
• Communication: Effectively communicate with customers, technical support, dispatch, routing, and management.

Qualifications & Requirements

• Experience: 2+ years of experience as a Full Line Appliance Repair Technician (Refrigeration, Cooking, Cleaning, Laundry) is required.
• Physical Ability: Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds.
• Screening: Willing to undergo a pre-employment drug screen, criminal background check, and driver’s license check.
• Attitude: Enthusiastic, reliable, and customer-service focused.
• Technical Skills: Basic computer/tablet skills and strong mechanical aptitude.

Compensation

$45,000.00 - $160,000.00 per year

Why Join the Guinco Family?

We know that for a technician, the support team behind you is just as important as the tools in your hand. We have built a system designed to help you succeed:

• Stop Chasing Parts: We perform in-office part pre-screens and pre-order parts for most calls before you ever arrive.
• Fully Stocked Support: You are backed by a fully stocked warehouse with inventory supported by the nation’s two largest appliance parts distributors.
• Paperless Workflow: We are 100% paperless—all service orders, technical data, and routing are handled electronically via company-issued iPads.
• Home-Based Dispatch: Start your day from your driveway. You dispatch directly from your home to customer locations.

Exceptional Benefits & Compensation

• Health, Dental, & Vision Insurance: 50% of premiums paid by the company for employees.
• Health Savings Account (HSA): Includes company contributions.
• Family Support: Paid Maternity & Paternity Leave.
• Insurance: Company-Paid Life Insurance/AD&D, with voluntary Critical Illness, Accident, and Hospital Indemnity options.
• Disability: Long Term Disability coverage.
• Financial & Future
• 401(k): Retirement plan with company match.
• Time Off: Paid Time Off (PTO), Holiday Pay, and Bereavement Leave.
• Tools & Equipment
• Company Vehicle: Take-home vehicle provided.
• Expenses Covered: Gas card and vehicle maintenance covered.
• Tech: iPad and truck stock provided.
• Uniforms: Company-provided.

High Demand

Ambient to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers. (Source: washingtonpost.com)

Job Security

Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online. (Source: nhaparts.com)

Upward Mobility

Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings. (Source: appliancerepairstartup.com)

Competitive Compensation

Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle. (Source: nhaparts.com)

Work-Life Balance

We focus on family here at Guinco. We make sure that our employees have ample time to spend with their families outside of work. We like to work hard and play hard. Some of our administrative positions, work on a 4-DAY WORK WEEK SCHEDULE. This allows our team to take care of themselves and their families so that they can be their best possible selves both at home and at work. We constantly have family activities for all employees and celebrate one another's hard work with some well-deserved awards and other employee recognition opportunities!

Location

• North Texas
• Phoenix, AZ
• Oklahoma City, OK
• Wichita, KS

Application Instructions

If you already have a resume on Indeed, you can apply here. If not, please submit your resume and cover letter to [insert contact email or address].