Appliance Repair Technician

Responsibilities

• Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency.
• Deliver excellent customer experience that exceeds expectations consistently.
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
• Keep company truck well-maintained & organized, and help manage parts efficiently.
• Perform other duties as assigned.

Requirements

• A high school diploma or general education degree.
• Mechanical knowledge and aptitude, including use of testing & repair tools.
• Experience repairing and diagnosing a variety of home appliances preferred.
• Can follow directions and processes for quality workmanship.
• Can use smartphone, including use for part ordering.
• Successfully pass a background & drug screen.
• Valid driver’s license for the state(s) in which you live.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
• Excellent communication skills, both verbal and written.
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs).
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard.
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder.
• Ability to drive an automatic transmission vehicle.

Qualifications

Years of experience: 1 - 2 years experience.

Skills

High school diploma or general education degree.

Mechanical knowledge and aptitude, including use of testing & repair tools.

Experience repairing and diagnosing a variety of home appliances preferred.

Benefits

Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan.

• Each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
• Tenure: >12 years!
• Best in class training program.
• Peer mentoring: Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement: Many ways to advance and cross-train to keep growing your career.
• Company-provided tools: company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.