Residential and Small Business Sales Manager
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses, and larger commercial customers every day. Our continuous innovation, advanced technology, and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business, or on the go. Above all, our mission is clear: we help save lives for a living.
About the Role
The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives. This role offers flexibility to grow markets within broad guidelines, fostering a highly entrepreneurial, fast-paced culture. Generous incentive plans reward positive results, and corporate headquarters provides marketing, financial support, and a sophisticated technology infrastructure.
Responsibilities
- Manage a staff of Sales Representatives responsible for selling products within an assigned territory, where territories may overlap between Residential and Small Business (Matrix) groups, while maintaining assigned sales quota and following established guidelines.
- Recruit, train, and coach new sales representatives.
- Implement and administer sales programs in Matrix markets to maximize opportunities.
- Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.
- Develop sales representatives for advancement and success by appraising and communicating performance and job expectations.
- Travel nights and weekends to accommodate customers' schedules.
Requirements
- 3 to 5 years of proven previous sales or sales supervisory experience.
- College degree in Sales and Marketing or a related field, or equivalent experience.
Skills
- Excellent interpersonal and communication skills.
- Flexible, "do whatever it takes" approach.
- Aptitude for problem-solving and consultative sales.
- Strong analytical and managerial skills.
Compensation for commission-based roles is solely based on the individual’s sales volume.