Resident Services Program Coordinator

About the role

This role supports resident programs across The Housing Company (THC) Properties, promoting resident well-being, community engagement, and making a meaningful impact in the lives of residents.

Responsibilities

• Coordinate and promote educational and social service resources for residents, including trainings, workshops, and community events
• Develop and maintain regional resource guides for services available
• Conduct quarterly evaluations to assess community needs, with a focus on upstream instability prevention
• Research and provide relevant presentations, seminars, and classes to address the identified needs and interests of our residents
• Create and distribute quarterly resident newsletters to keep residents informed of services and programming
• Support internal team in identifying local services and service providers for residents
• Sources and coordinates Permanent Supportive Housing (PSH) providers and ensures compliance with regulatory requirements
• Track vacancies, resident referrals, and additional information to maintain accurate records and meet reporting requirements
• Other job duties as assigned

Requirements

• High school diploma or equivalent required
• Bachelor's degree in a social science, public administration, human services, or related field, preferred
• Grant writing experience preferred
• Knowledge of Section 8 and Low-Income Housing Tax Credit (LIHTC) programs preferred
• Proficiency in Microsoft Office Suite and database management
• Excellent organizational and time management skills
• Strong interpersonal and communication skills, with the ability to build rapport with diverse populations

Qualifications

• Experience working with residents and community organizations
• Ability to manage multiple tasks and prioritize effectively
• Strong written and verbal communication skills
• Understanding of housing policy and program requirements

Skills

• Grant writing
• Section 8 and LIHTC program knowledge
• Microsoft Office Suite proficiency
• Database management

Benefits

• Professional growth and development opportunities
• Competitive compensation package
• Flexible work schedule
• Employee assistance program

Pay

Salary range: $40,000 - $50,000 annually

Schedule

Full-time position, Monday through Friday, 8:00 AM - 5:00 PM