Resident Services Professional
Work for an award winning company
Learn new skills and make a positive impact on people’s lives every day.
About the role
The Resident Service Professional is often the first point of contact for prospective residents. This position allows you to build relationships with prospective residents and show them why they should select a Chestnut Hill Realty apartment as their home. Making residents feel at home is an important aspect of your position, with responsibilities that include maintaining high levels of resident satisfaction and retention.
Responsibilities
- Build relationships with prospective residents
- Show apartments and overcome objections
- Close the deal by obtaining the lease paperwork
- Aid in planning and running resident get-togethers or events
- Complete monthly administrative tasks in an orderly and timely manner
Requirements
- Customer service orientation with problem-solving mindset
- Knowledge of MS Word, Excel and Outlook
- Ability to learn and operate company software programs
- Flexible schedule to work Tuesday-Saturday
- Team-oriented with ability to work independently on occasion
Qualifications
Must be able to work the following schedule: Tuesday-Saturday
Skills
- Customer service experience
- Sales experience
- Flexibility to work weekends and holidays
Benefits
- Attractive total compensation package with hourly base pay plus commissions and incentives
- Excellent benefits package including: medical, dental, vision, 401(k), 2 weeks of vacation, your birthday off etc.
- Student Loan Debt Repayment program
- Chestnut Hill Realty apartment discount
- Strong promote-from-within company culture
Pay
The salary range for this role is $21.00-23.00 hourly along with an additional incentive structure, depending on factors such as relevant experience, skills, qualifications, and geographic location.
Schedule
Must be able to work the following schedule: Tuesday-Saturday