Resident Services Coordinator

Essential Position Functions

• Bilingual candidates strongly encouraged to apply.
• This position will be in-person and requires regular travel throughout Berkshire County.

Qualifications Required

• Bachelor's Degree (Preferred)
• Well-developed assessment/screening skills, crisis intervention and case management skills, and knowledge of community resources.
• Demonstrated ability to work effectively with poor and treatment resistant or treatment unresponsive adults and families in a respectful manner that fosters engagement, hope, and tenancy retention.
• Minimally 2 years of experience working with homeless or formerly homeless individuals.
• Minimally 2 years of experience working with adults and families with psychiatric, cognitive, and behavioral disabilities.
• Excellent writing and oral communications skills.
• MA driver's license and use of a personal vehicle for work related tasks and travel.

Required Knowledge, Skills, and Abilities

• Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
• Ability to negotiate and resolve differences in a creative and flexible manner with program participants.
• Ability to function under pressure in a fast-paced and challenging human service environment.
• Ability to be flexible, open, and responsive to ongoing feedback and complex economic, structural/systemic, and social issues.
• Ability to articulate and communicate BCRHA's and the program's mission in a consistent and enthusiastic manner to all participants.