Resident Services Associate - PT

About the Community

The Community is a gated, age-qualified neighborhood featuring new, energy-efficient, single-family homes. Amenities include acres of lakes and greenbelts, a heated resort-style swimming pool and spa, indoor lap pool, fitness center, 18-hole putting course, library, ballroom, pickleball, tennis, and bocce courts.

What You’ll Accomplish

• Greeting and assisting guests, answering phones, and directing calls
• Note accurate messages and direct them appropriately
• Operate and maintain office equipment
• Draft and proofread a variety of association documents including maintenance work orders
• Assist owners with coordinating resident-hosted events
• Update the association’s website and calendar
• Receive, prepare, and deliver mail, packages, and dry cleaning
• Perform other administrative duties as needed

What We’re Looking For

• Customer service experience, knowledge of homeowner association operations preferred
• Excellent telephone manner, with a commitment to the highest customer service possible
• A dynamic, professional individual with a strong sense of organization and attention to detail
• Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word, and Excel
• Flexibility to work after-hours and weekends at community events as needed

Benefits

• Support Programs – Employee Assistance Program (EAP) and Calm Health
• Part-time, flexible schedule
• Competitive pay, depending on experience
• Automatic enrollment with a 30% match on the first 10% of contributions in a 401(k)

Pay

Competitive pay, depending on experience

Schedule

Part-time, flexible schedule