Resident Monitor I (Male Full Time)

About the role

Note: This position has male gender as a BFOQ under the Title VII guidelines as approved by the United States Court of Appeals for the Ninth Circuit. We are currently looking for a Male Resident Monitor with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

What We Offer

• New hires typically start between $20.18 and $25.22 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions.
• Benefits include Medical, Dental, Vision, Flexible Spending Accounts, Life Insurance, AD&D, Disability Insurance, Dependent Daycare, Tuition Assistance, Robust Retirement Plan, Employee Recognition Programs, Public Transportation Discounts, Employee Assistance Program (EAP).
• After 60 days, additional coverage includes Life Insurance, Accidental Death & Dismemberment (AD&D), Disability Insurance.
• Additional perks include Dependent Daycare, Flexible Spending, Tuition Assistance – 100% for bachelor's, 50% for graduate programs, Robust Retirement Plan – 3.5% annual contribution plus 3.5% matching with a 6% individual contribution.
• Join Pioneer and be part of a team that values and invests in you.

What you’ll do

The Residential Reentry Center Resident Monitor I is responsible for guiding, assisting, and supporting residents in their transition back into community life by carrying out the day-to-day operations of the facility. The Resident Monitor I is responsible for ensuring program and facility safety, monitoring resident movement, verifying resident employment, and supporting structured cognitive and behavioral-based programming designed to promote risk reduction and successful community reintegration. This position maintains a continuous state of alertness and awareness in order to ensure control and security of the facility and residents.

Primary/essential Duties and Responsibilities

• Monitors and controls entrance to a secure facility
• Completes intake, program orientation, and discharge procedures for all residents upon arrival and at exit
• Performs scheduled and random urinalysis testing, inspections, shakedowns, counts, or breath tests
• Copies and inspects belongings; conducts contraband control and confiscation
• Supervises and monitors resident movement, activity, and rule compliance
• Organizes and supervises resident work details to assist in maintaining facility cleanliness
• Affairs and responds appropriately to resident behaviors, attitudes, and dispositions
• Documents disciplinary action for rule violations in accordance with contracting agency requirements
• Stores, monitors, and dispenses resident medications following prescribed protocol
• Welcomes visitors with professionalism and courtesy; verifies proper identification for clearance and entry
• Conducts physical grounds and facility safety checks
• Affairs, evaluates, and reports internal and external safety, sanitation, and security concerns
• Patrols building to observe residents and activities for safety and compliance
• Conducts and logs facility counts ensuring accuracy of all accountability documentation
• Ensures compliance with all health, hygiene, safety and maintenance requirements
• Conducts scheduled and impromptu cleanliness checks of the facility and residents’ personal belongings
• Takes appropriate corrective action to ensure work is performed safely and without injury to self or others
• Operates and monitors video and GPS surveillance technologies
• Ensures all equipment necessary for each shift is operational and documents as necessary
• Assumes shift responsibilities in the absence of a Resident Monitor II
• Receives, gives, logs, and archives accurate shift reports addressing incidents, medical problems, discipline, new arrivals, and special instructions
• Completes file audits to include medication control, contraband control, and urinalysis tracking
• Maintains confidentiality and ensures sensitive information is shared only on a “need-to-know” basis
• Completes all required trainings
• Assists with coordination and administrative tasks related to inspections, program reviews, and internal/external accreditation audits
• Must be available to perform the essential functions of this job whenever scheduled to work; occasional overtime may be required
• Attends and participates in shift/staff meetings and work groups to identify and solve problems
• Promotes and models teamwork and collaboration with coworkers
• Works in partnership with Community Corrections Officers and/or Case Managers to achieve program goals
• Responds to emergency situations within the facility and calls first responders as needed
• Communicates with residents, staff, and partners in a professional manner to create a culture of positivity

What you’ll bring

• High School Diploma/GED
• Ability to pass and maintain security clearances as required by the Federal Bureau of Prisons (FBOP)
• Obtain CPR, First Aid, and Food Handler certifications within two weeks of hire and maintain throughout employment
• Experience with Microsoft Office Suite, Outlook, and Internet browser navigation (preferably)
• Associate’s Degree in criminal justice, social services, or related field (preferably)
• 6 months of experience working in the human services, criminal justice, and/or correctional system(s) including internships and/or volunteer placements