Resident Manager

About the role

Resident Managers are excited to convert apartment seekers into happy residents! They thrive in fast-paced environments including multiple contact points and very diverse situations and interactions. A typical day involves sales (a/k/a leasing apartments); resident interaction and problem-solving; administrative and technology skills; a little psychology here and there; maintaining curb appeal and best of all, knowing you are making someone's home a place they want to come home to! If this sounds like something that fits into your dreams and career plans, give us a try! We value hard work, good attendance and positive attitudes! We promote from within and have lots of fun along the way!

Responsibilities

• Conversion of telephone and office walk-in prospects to leases, resulting in maintained and increased occupancy
• The inherent responsibility to effectively communicate to existing residents
• Establish a successful retention and renewal program
• Work with the Senior Property Manager to oversee property operations
• Maintaining occupancy levels
• Ensuring positive tenant relations
• Managing a maintenance staff
• Complying with all reporting requirements
• Respond effectively to inquiries and current residents
• Utilize sales skills to demonstrate market ready product
• Monitor phone and office walk-in traffic at property via guest cards and logs
• Assist in off-site and on-site marketing
• Prepare reports
• Communicate with Property Manager on daily activity or ideas to promote leasing results
• Prepare lease renewal notices
• Perform lease administration
• Obtain information and complete lease applications
• Set up and maintain lease files
• Perform other job related duties as required
• Engage in effective team building and leadership abilities
• Have excellent written and oral communication skills

Qualifications

• Effective team building and leadership abilities
• Excellent written and oral communication skills

Pay

This position pays a commission in addition to wages, with some positions possibly offering a manager housing incentive subject to location and availability after 90 days.

Benefits

• Paid Time Off (PTO) from your start date
• Mileage Reimbursement
• Paid Holidays (Observed)
• Health Consumer Cooperative/ICHRA
• Flexible Spending Account
• Life Insurance
• Dental and Vision Insurance
• Optional Supplemental Insurance
• Optional 401k