Resident Manager
About the role
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
Responsibilities
- Foster positive relationships with residents in your assigned portfolio.
- Respond promptly and professionally to resident inquiries, striving for swift resolution.
- Drive lease renewals and execute new leases within the market.
- C Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance with state laws.
- Implement collection strategies to minimize evictions and delinquencies.
- Represent the company at eviction hearings and monitor HOA compliance.
- Adhere to all organizational systems, programs, training, policies, and procedures.
Requirements
- A High School Diploma/GED required.
- A Bachelor’s degree in real estate, finance, business management, or a related field preferred.
- A minimum of three (3) years of directly related experience in Property Operations, Real Estate, or Property Management preferred.
- A Real Estate License and any permits/certifications required by state’s real estate commission to engage in property management.
- An intermediate knowledge of Microsoft Office (Word, Excel, Outlook) required.
- Experience with property management software a plus.
- Excellent verbal and written communication skills.
- Strong tenant relationship management and negotiation skills.
Pay
The anticipated pay range/scale for this position is $63,909.00 to $79,864.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
Perks and Benefits
- Medical, dental, and vision insurance.
- Flexible spending accounts and/or health savings accounts.
- Dependent savings accounts.
- 401(k) with company matching contributions.
- Employee stock purchase plan.
- Tuition reimbursement program.
- 9 paid holidays per year.
- Accrual of paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice
To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.