Resident Manager

Responsibilities

• Foster positive relationships with residents in your assigned portfolio.
• Respond promptly and professionally to resident inquiries, striving for swift resolution.
• Drive lease renewals and execute new leases within the market.
• C Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance with state laws.
• Implement collection strategies to minimize evictions and delinquencies.
• Represent the company at eviction hearings and monitor HOA compliance.
• Adhere to all organizational systems, programs, training, policies, and procedures.

Requirements

• A High School Diploma/GED is required.
• A Bachelor’s degree in real estate, finance, business management, or a related field is preferred.
• A minimum of three (3) years of directly related experience in Property Operations, Real Estate, or Property Management is preferred.
• A Real Estate License and any permits/certifications required by state’s real estate commission to engage in property management are required.
• An intermediate knowledge of Microsoft Office (Word, Excel, Outlook) is required.
• Experience with property management software is a plus.
• Excellent verbal and written communication skills are required.
• Strong tenant relationship management and negotiation skills are required.

Pay

The anticipated pay range/scale for this position is $63,000.00 to $70,000.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Perks and Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts and/or health savings accounts.
• Dependent savings accounts.
• 401(k) with company matching contributions.
• Employee stock purchase plan.
• Tuition reimbursement program.
• 9 paid holidays per year.
• Accrual of paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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