Community Manager

About the role

We are currently searching for a Community Manager to work at the Birdsong Apartments located in Glendale, AZ. The Community Manager is responsible for the overall performance of their assigned property, including managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations, and preparation/management of property budgets.

Responsibilities

• Accountable for all aspects of the day-to-day operation of assigned property.
• Ensure that all physical aspects of the property are fully functional and maintained at all times.
• Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
• Achieve the highest possible net operating income through implementation of effective cost control.
• Develop yearly operating and capital budget plans.
• Monitor and enforce resident lease obligations.
• Understand and maintain strict adherence to State and Federal Fair Housing Laws.
• Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
• Provide direction and oversight to property maintenance staff.
• Ensure that units/space conditions are in market-ready condition.
• Promote and teach safe work practices and ensure all safety of the site and its occupants.
• Perform regular inspections of managed property.
• Bid, negotiate, and manage vendor service contracts and one-time projects.
• Train and mentor office staff in an effort to implement sales and marketing materials.
• Provide reports as required.
• Responsible for rental collection and posting as well as inputting invoices.
• Other tasks as assigned.

Requirements

• Minimum 3 years of Community Manager or Assistant Manager experience or equivalent management experience.
• Driver’s License required.
• Strong financial management skills and well-versed in budgeting, forecasting, and cost control.
• Ability to work effectively and lead the community staff in a fast-paced, ever-changing environment.
• Solid multi-tasking skills along with the ability to meet deadlines.
• Ability to communicate professionally and effectively with co-workers, residents, vendors, and corporate staff.
• Proficient with Microsoft Office (Excel, Word, and Outlook).
• Willingness and ability to work weekends and holidays when the business requires.
• Must be able to travel for training and occasional business meetings.
• High School diploma or equivalent; some college strongly preferred.

Benefits

• Competitive salaries and bonuses
• Medical, dental, and vision coverage
• 401(k) plan with employer match
• Short-term and long-term disability
• Life/AD&D insurance
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and development programs

Pay

$65,000–$70,000 per year