Resident Liaison - Hero's Hill

About the role

Knoxville’s Community Development Corporation (KCDC) is seeking a military veteran to serve as Resident Liaison for Hero’s Hill, a community of 20 tiny homes providing housing for veterans who have experienced homelessness, offering a place to call home and connect with fellow veterans. This opportunity is ideal for someone who enjoys connecting with others, building relationships, and helping create a welcoming community for fellow veterans. The Resident Liaison must reside full-time in a designated tiny home at Hero’s Hill and provide a regular, approachable presence for residents who want to ask questions, share concerns, or simply connect.

Responsibilities

• Spend a minimum of 10 hours per week visibly engaged with residents at Hero’s Hill.
• Build positive, respectful relationships with residents.
• Serve as an accessible point of contact for questions and concerns, referring matters to appropriate KCDC staff as needed.
• Communicate resident feedback and concerns to KCDC staff.
• Participate in an additional one-hour staff meeting each week with members of KCDC’s staff.

Schedule and Residency

• This position requires a minimum commitment of 10 hours per week, including resident engagement and the weekly staff meeting.
• There are no fixed working hours beyond the scheduled staff meeting, allowing flexibility in meeting the position’s responsibilities.
• The selected individual may maintain full-time employment elsewhere while fulfilling the weekly commitment and full-time residency requirement.

Compensation and Housing

• This is a non-salaried position.
• In lieu of salary, the Resident Liaison will receive a monthly stipend equivalent to the monthly rental amount for the designated tiny home at Hero’s Hill.
• Utilities are not included and are the responsibility of the selected individual.
• Full-time residency in the designated tiny home is a requirement of the position.
• The Resident Liaison will have an opportunity to review the residential lease agreement and discuss the details of the position during the interview and selection process.

Requirements

• Must be a military veteran of the United States Armed Forces.
• Must be willing and able to reside full-time at Hero’s Hill.
• Extended time off or multiple consecutive nights away from the property should be reasonable and communicated to KCDC management.
• Must be able to meet the weekly resident engagement and staff meeting requirements, other than routine or pre-approved time away.
• Strong interpersonal and communication skills.
• An approachable, dependable, and respectful manner.
• Ability to maintain appropriate boundaries and handle resident concerns with discretion.
• Help build a connected community where fellow veterans feel welcome, heard, and supported.