Resident & Facility Services Assistant

At a Glance

Careers At Greencroft Communities

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About the Role

We are looking for a compassionate and organized Resident & Facility Services Assistant to join our team and serve as a vital bridge between residents, families, and team members.

Join a mission-driven community that values compassion, teamwork, and service.

What Youll Do

• Assisting residents and families in accessing services and resources.
• Advocating for residents to promote wellness, satisfaction, and independence.
• Entering, tracking, and following up on maintenance work orders.
• Serving as a point of contact during emergencies and ensuring timely support.
• Helping plan and support activities, events, and resident councils.

Requirements

• A consistent full-time schedule: Monday - Friday, 8:00 AM - 4:30 PM.
• High school diploma or equivalent required.
• Bachelor's degree in social work or related field preferred.
• 35 years of experience working with older adults or in resident services, facility coordination, or administration preferred.

Skills & Strengths

• Strong communication and listening skills, with a heart for working with older adults.
• Knowledge of aging services and resident care needs.
• Organizational and problem-solving skills with attention to detail.
• Proficiency in computer systems and record-keeping.
• Basic accounting or bookkeeping skills.

Benefits

• Medical, Dental & Vision Insurance
• 403(b) Retirement Plan with Employer Match
• Paid Time Off (PTO)
• Voluntary Life Insurance
• Employee Assistance Program
• Wellness Program
• Tuition Assistance
• Employee Discount Program
• Career Growth & Development Opportunities