Resident Services Assistant

Essential Functions & Responsibilities

• Works front desk, answer phone and questions residents have in a professional manner
• Works with other departments in planning and organizing events
• Affords assistance in coordinating entertainers, speakers and other event related vendors
• Participates and attends events as directed to ensure success of all events
• Affords assistance in coordinating transportation, promotion, setup/breakdown, decoration and dining services and public areas including, but not limited to, the Barker Center & Pavilion
• Orders event tickets and promotional information as directed
• Affords assistance in promoting events through the Village, Weekly, Knox TV Resident Portal and other areas of resident communications
• Explores new ideas to meet the social and educational needs of varied resident cultures and backgrounds
• Affords assistance in keeping the Barker Center clean and well-kept
• Participates in evening events when needed

Working Conditions

• Usually works indoors, occasionally works outdoors during outside events and parties

Customer/Guest Relations & Communications

• Maintains a professional, respectful, friendly demeanor with all residents, family members, guests and staff at all times

Physical And Other Requirements

• Must pass Level 2 background screening through the Florida Clearinghouse (Learn more: https://info.flclearinghouse.com)
• Employee must be able to perform the essential functions of the job with or without reasonable accommodations
• Physical requirements may include frequent use of hand to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear
• The employee may be required to occasionally lift up to 30 pounds and routinely lift up to 5 pounds, stand, walk, sit climb or balance, vision, peripheral vision, depth perception and the ability to adjust focus
• Must be able to read, write, and verbally communicate in English
• Must utilize current scheduling, event planning, publishing and promotion related software
• Must be able to maintain regular attendance and punctuality according to company policy