Resident Engagement Director
Brookdale · Charlotte, NC · 1 mo ago
On-siteSalesFull-time
About the role
Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.
Responsibilities
- Develops a monthly calendar, in partnership with residents, based on residents’ shared interests.
- Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.
- Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.
Qualifications
- A minimum of 3 years of direct experience with adults, coordinating, planning, and executing programs is required.
- Bachelor’s Degree in therapeutic recreation, gerontology, health care, education, or other related field preferred.
- Leadership experience is required.
Certifications, Licenses, and Other Special Requirements
- Must have a valid driver’s license and may be required to obtain a commercial driver’s license based on the needs of the community.
Management/Decision Making
- Uses strong analytic skills and an in-depth understanding of resident programming and engagement to make varied decisions within the department.
- Demonstrates leadership ability to be responsible for the overall direction, coordination, and evaluation of resident engagement and programming.
- Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
- Carries out supervisory responsibilities in accordance with the Company’s policies and applicable laws.
Physical Demands and Working Conditions
- Standing
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Stoop, kneel, crouch, or crawl
- Talk or hear
- Ability to lift: up to 50 pounds
- Vision
- Requires interaction with co-workers, residents or vendors
- Occasional weekend, evening or night work if needed to ensure shift coverage
- On-Call on an as needed basis
- Possible exposure to communicable diseases and infections
- Exposure to latex
- Possible exposure to blood-borne pathogens
- Possible exposure to various drugs, chemical, infectious, or biological hazards
- Subject to injury from falls, burns, odors, or cuts from equipment
- Requires Driving: Drives residents (Tier 1)