Jobs · Sales · North Carolina

Resident Engagement Director

Brookdale · Charlotte, NC · 1 mo ago
On-siteSalesFull-time

About the role

Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.

Responsibilities

  • Develops a monthly calendar, in partnership with residents, based on residents’ shared interests.
  • Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.
  • Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.

Qualifications

  • A minimum of 3 years of direct experience with adults, coordinating, planning, and executing programs is required.
  • Bachelor’s Degree in therapeutic recreation, gerontology, health care, education, or other related field preferred.
  • Leadership experience is required.

Certifications, Licenses, and Other Special Requirements

  • Must have a valid driver’s license and may be required to obtain a commercial driver’s license based on the needs of the community.

Management/Decision Making

  • Uses strong analytic skills and an in-depth understanding of resident programming and engagement to make varied decisions within the department.
  • Demonstrates leadership ability to be responsible for the overall direction, coordination, and evaluation of resident engagement and programming.
  • Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
  • Carries out supervisory responsibilities in accordance with the Company’s policies and applicable laws.

Physical Demands and Working Conditions

  • Standing
  • Walking
  • Sitting
  • Use hands and fingers to handle or feel
  • Reach with hands and arms
  • Stoop, kneel, crouch, or crawl
  • Talk or hear
  • Ability to lift: up to 50 pounds
  • Vision
  • Requires interaction with co-workers, residents or vendors
  • Occasional weekend, evening or night work if needed to ensure shift coverage
  • On-Call on an as needed basis
  • Possible exposure to communicable diseases and infections
  • Exposure to latex
  • Possible exposure to blood-borne pathogens
  • Possible exposure to various drugs, chemical, infectious, or biological hazards
  • Subject to injury from falls, burns, odors, or cuts from equipment
  • Requires Driving: Drives residents (Tier 1)

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