Resident Director

Principal Accountabilities/Responsibilities

• Establish and maintain communication with students living in the residence halls through individual contacts, meetings, and discussions.
• Serve as a mediator/facilitator when necessary to provide resolutions for interpersonal conflicts between students.
• Cookordinate implementation of roommate agreement and community agreement process.
• Supervise Resident Assistants and Hall Monitors.
• Work with Resident Assistants to assess student needs and interests; anticipate and promote educational, cultural, social, recreational, and service programs, which are supportive to the residence community.
• Manage operational functions for residence halls such as key distribution and collection, damage assessment, reporting and billing, maintenance requests, and hall openings and closings.
• Conduct regular inspection rounds of building for safety, maintenance, and cleaning concerns.
• Enforce housing policies and procedures in cooperation with the housing office and The Student Log.
• Participate in 24-hour on-call per residential hall. This includes being available for emergency situations across campus and working closely with other University representatives to resolve crisis situations.
• Cover office hours by responding to housing emails and phone calls, and assisting students with questions or concerns Monday through Friday.
• Assist with the Resident Assistants selection process.

Minimum Qualifications

• Bachelor’s degree and/or work experience in a residential life/housing facility at a college or university.

Desired Qualifications

• Master’s Degree preferred.
• Demonstrated leadership and supervisory abilities.

Physical Requirements

• Work requires the physical demands of standing, bending, lifting, stooping or performing other work requiring light physical exertion (up to 30 pounds) on an occasional basis (up to 15% of time) and frequent walking; or moderate physical exertion (up to 50 pounds) on an intermittent basis (not a routine part of the job).

Environmental Conditions

• Work involves intermittent to occasional exposure to unpleasant working conditions or undesirable elements; may involve some contact with potentially hazardous or harmful elements in providing administrative or support services.