Resident Care Supervisor

About the role

The Resident Care Supervisor at Westwood Commons, a DePaul Senior Living Community, oversees routine and emergent resident care services during the overnight shift. The position includes responsibilities such as monitoring residents' needs, assisting with social and emotional support, and ensuring adherence to company policies.

Responsibilities

• Demonstrates positive leadership and oversight of each shift for resident care services.
• Communicates clearly and thoroughly with staff and residents regarding issues and concerns.
• Makes appropriate referrals to outside service providers and ensures compliance with DePaul’s policies and procedures.
• Assists in maintaining a cheerful and homelike environment for residents.
• Monitors the work performance of direct reports and ensures residents receive necessary assistance without causing undue stress.
• Completes and reviews all written documentation before leaving the shift.
• Participates in required in-service education and other training sessions.
• Prompts reporting of staff or resident issues using the appropriate documentation systems.
• Maintains accurate time card records.
• Performs other duties as directed by the Resident Care Director.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent preferred.
• CNA, HHA, or PCA certification preferred.
• Must be dependable, hardworking, and willing to work as part of a team.
• Must have excellent customer service skills.
• Must respect and maintain resident rights and confidentiality.
• Must be First Aid certified (DePaul will provide training).
• Must pass the Health Evaluation exam/tests and the NYS Criminal History Background Check (CHRC) unit.

Qualifications

• Ability to communicate effectively with residents and others in the English language.
• Ability to read and write English.
• Ability to lift up to 30 lbs. without mechanical assistance.
• Ability to visually observe residents and audibly hear call bells, emergency systems, and residents' needs.
• Ability to perform tasks requiring bending, stooping, stretching, standing, and walking for prolonged periods.
• Ability to recognize and respond to emergencies, including evacuating residents and visitors in case of fire.
• Ability to push a medication cart down hallways without assistance.

Skills

• Positive leadership and oversight skills.
• Effective communication and interpersonal skills.
• Ability to handle emergencies and maintain calm under pressure.
• Strong organizational and time management skills.
• Knowledge of DePaul’s policies and procedures.

Benefits

• 403B with Employer Match
• Robust Employee Assistant Program
• Staff Recognition Program
• Employee Discount Program

Pay

The pay range for this opportunity is $18.00 - $18.30 per hour.

Schedule

This position is eligible for the overnight shift.